At a Glance
- Tasks: Engage with customers, provide product advice, and process orders in a dynamic sales environment.
- Company: Join Huws Gray Group, a leading UK supplier of building materials with a focus on sustainability.
- Benefits: Full-time role with opportunities for career development and a supportive work culture.
- Other info: Collaborative team environment with a focus on customer satisfaction and safety.
- Why this job: Make a real impact by helping customers find the right building solutions every day.
- Qualifications: Strong communication skills and a willingness to learn about building materials are essential.
The predicted salary is between 31500 - 38500 £ per year.
Company Description
Huws Gray Group is a leading UK supplier of building materials and solutions, focused on helping customers make building better.
Founded in 1990 with a single branch in Anglesey, the Group has grown to over 350 trading and distribution locations and employs around 5,000 colleagues across the UK.
The business supports both tradespeople and the DIY market with an extensive product range, including building materials, plant and tool hire, power tools, doors, windows, kitchens, bathrooms, plumbing and heating supplies, and bespoke manufactured lintels and roof trusses.
Huws Gray Group provides support throughout the entire building lifecycle and is committed to offering sustainable choices across its product ranges.
The company values individual contribution, career development, and providing colleagues with the support needed to succeed.
Role Description
This is a full-time, on-site Salesperson role based in Irthlingborough.
The Salesperson will engage directly with customers in the branch, providing product advice, quotations, and solutions that meet the needs of both trade and DIY customers.
Day-to-day responsibilities include serving customers at the counter and over the phone, processing orders and payments, following up on leads, and supporting the wider team to achieve sales targets.
The role also involves maintaining up-to-date knowledge of building materials and related products, ensuring merchandising and stock displays are presentable, and collaborating with colleagues in logistics and operations to deliver excellent service.
The Salesperson will contribute to a safe, inclusive, and customer-focused work environment.
Qualifications
- Strong customer service and communication skills, with the ability to build rapport and understand customer needs.
- Sales and negotiation abilities, including experience with upselling, cross-selling, and meeting or exceeding targets.
- Basic product knowledge or willingness to learn about building materials, tools, and related supplies.
- Competence in using point-of-sale systems, handling cash and card payments, and managing orders accurately.
- Organizational skills and attention to detail to manage quotes, follow-ups, and branch documentation effectively.
- Collaborative mindset and reliability, with the ability to work as part of a diverse team in a fast-paced environment.
- Previous experience in retail, trade counter, or building materials sales is beneficial but not essential.
- Ability to stand for extended periods and safely handle products in line with health and safety guidelines.
- Willingness to undertake training and develop knowledge of Huws Gray Group products and systems.
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Salesperson in Irthlingborough employer: Huws Gray
Huws Gray Group is an exceptional employer, offering a dynamic work environment in Irthlingborough where employees are valued for their contributions and supported in their career development. With a strong focus on teamwork and customer service, the company fosters a culture of inclusivity and collaboration, providing ample opportunities for growth within the building materials industry. Employees benefit from a comprehensive training programme, ensuring they are well-equipped to meet customer needs while contributing to a sustainable future in construction.
StudySmarter Expert Advice🤫
We think this is how you could land Salesperson in Irthlingborough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Huws Gray, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Huws Gray!
We think you need these skills to ace Salesperson in Irthlingborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Huws Gray, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Huws Gray and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Huws Gray that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Huws Gray
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
