At a Glance
- Tasks: Help customers find products, handle deliveries, and keep the yard organised.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 31 days holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options available; we value diversity and inclusivity.
- Why this job: Be part of a practical team and make a real difference in customer service.
- Qualifications: Great attitude and willingness to learn; forklift licence is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
At Huws Gray Exeter, we’re looking for a Yard Operative to join the team. If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we’d love to hear from you.
What you’ll be doing:
- Helping customers find what they need – offering friendly, practical advice and sharing your knowledge of our products.
- Handling deliveries – checking in goods, storing them safely and keeping everything organised.
- Loading and unloading vehicles – working closely with the branch and driving teams to keep everything moving.
- Looking after our yard – keeping it safe, tidy and secure for our customers and colleagues.
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind – and there’s no judgment in asking.
What you’ll bring:
We’re not expecting you to know it all from day one – that’s what we’re here for. We’ll give you the training and support to help you hit the ground running. What really matters is that you’ve got a great attitude and you’re ready to pitch in and be part of the team. Got a forklift licence? That’s a bonus – but it’s definitely not a dealbreaker.
Benefits:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high-street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
Customer Service Assistant - Yard in Exeter employer: Huws Gray
At Huws Gray Exeter, we pride ourselves on being an excellent employer that values teamwork, inclusivity, and personal growth. Our supportive work culture encourages employees to thrive with comprehensive training and development programmes, alongside generous benefits such as 31 days of holiday and a company bonus scheme. Join us in a role that not only offers the chance to work outdoors but also allows you to make a meaningful impact in your local community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Yard in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Huws Gray and its brands. Understanding their values and products will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for customer service roles and rehearse your answers. We want you to feel confident when discussing how you can help customers and keep things moving in the yard.
✨Tip Number 3
Show off your teamwork skills! During the interview, share examples of how you've worked well with others in the past. Huws Gray values collaboration, so let them know you’re ready to pitch in and be part of the team.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your enthusiasm and helps you figure out if Huws Gray is the right fit for you. Plus, it’s a great way to keep the conversation flowing!
We think you need these skills to ace Customer Service Assistant - Yard in Exeter
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience you have, especially if it involves customer service or working in a team. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our team at Huws Gray.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Huws Gray
✨Know the Company
Before your interview, take some time to research Huws Gray and its various brands. Understanding their values, products, and community involvement will help you connect better during the conversation and show that you're genuinely interested in being part of the team.
✨Show Your Customer Service Skills
As a Customer Service Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent service or resolved issues effectively. This will demonstrate your ability to handle customer interactions with ease.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific scenarios in the yard, such as managing deliveries or keeping the area organised. Think through these situations beforehand and be ready to share your practical approach to problem-solving.
✨Ask About Flexibility
Since Huws Gray is open to discussing flexible working options, don’t hesitate to ask about this during your interview. It shows that you’re proactive and interested in finding a work-life balance that suits both you and the company.
