Customer Services Assistant (Plumbing & Heating Specialist) – Huws Gray Diss - Connect with Customers. Share Your Know-How. Help Build Something Great.
Be Part of Something Bigger at Huws Gray.
Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in!
We're looking for a Plumbing & Heating Customer Services Assistant to join the team at our Dissbranch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.
What you'll be doing:
Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice
Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
Keeping things running smoothly - managing essential admin efficiently
Offering guidance - with up-to-date product knowledge to help customers find the best plumbing & heating materials
Enhancing the shopping experience - maintaining well-stocked, inviting displays
Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team
We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind—and there's no judgment in asking.
What you'll bring:
We celebrate individuality and know your personality and strengths matter just as much as your experience. You'll bring some previous customer service experience and sales experience with in a plumbing & heating enviroment is preferred but isn't essential.So if you enjoy helping customers, have an interest in plumbing and heating materials and are keen to learn, we'll give you all...
Customer Services Assistant - Plumbing and Heating in Diss employer: Huws Gray
Huws Gray is an exceptional employer that prioritises employee development and growth within a supportive team environment. As a Partnering Stores Assistant, you will benefit from comprehensive training and the opportunity to advance your career in a dynamic setting, all while delivering outstanding customer service in a thriving location. Join us to be part of a company that values its employees and fosters a culture of excellence and collaboration.
