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- Tasks: Help customers, manage deliveries, and keep the yard safe and organised.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 24 days holiday, bonuses, discounts, and training opportunities.
- Why this job: Be part of a practical team and make a real difference in your community.
- Qualifications: Great attitude and willingness to learn; forklift licence is a bonus.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 20000 - 30000 £ per year.
Keep Things Moving Behind the Scenes. Be Part of Something Bigger at Huws Gray. Whether you’re in the trade or simply love a good home improvement project, chances are you’ve heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in! We’re now looking for a Yard Operative to join the team at our Sudbury branch. If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we’d love to hear from you.
What you’ll be doing: As a Yard Operative, you’ll play a vital role in the day-to-day running of the yard. Here’s what the job involves:
- Helping customers find what they need – offering friendly, practical advice and sharing your knowledge of our products
- Handling deliveries – checking in goods, storing them safely and keeping everything organised
- Loading and unloading vehicles – working closely with the branch and driving teams to keep everything moving
- Looking after our yard – keeping it safe, tidy and secure for our customers and colleagues
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring: We’re not expecting you to know it all from day one – that’s what we’re here for. We’ll give you the training and support to help you hit the ground running. What really matters is that you’ve got a great attitude and you’re ready to pitch in and be part of the team. Got a forklift licence? That’s a bonus – but it’s definitely not a dealbreaker.
What’s in it for you: We believe great work should be recognised and rewarded. Here’s what you can expect:
- 24 days’ holiday, plus bank holidays
- Attendance bonus scheme & company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
Equal Opportunities: At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Customer Service Assistant - Yard employer: Huws Gray
Contact Detail:
Huws Gray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Yard
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Huws Gray and its values. This will help you connect with the team and show that you're genuinely interested in being part of something bigger.
✨Tip Number 2
Practice makes perfect! Think about common customer service scenarios you might face as a Yard Operative. Role-play these situations with a friend or family member to boost your confidence and prepare for any questions during the interview.
✨Tip Number 3
Show off your teamwork skills! During the interview, share examples of how you've worked well in a team before. Huws Gray values collaboration, so highlighting your ability to pitch in and support your colleagues will go a long way.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the company culture. This shows you're engaged and eager to learn more about how you can contribute to keeping things moving behind the scenes.
We think you need these skills to ace Customer Service Assistant - Yard
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you’d fit right into our team.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and customer service. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. This helps us see your strengths quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Huws Gray
✨Know the Company
Before your interview, take some time to research Huws Gray and its various brands. Understanding their values, products, and community involvement will help you connect your answers to what they stand for, showing that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Customer Service Assistant, you'll need to demonstrate your ability to provide excellent service. Think of specific examples from your past experiences where you helped customers or resolved issues. This will highlight your practical skills and friendly attitude, which are key for this role.
✨Be Ready for Practical Questions
Expect questions about handling deliveries, loading and unloading vehicles, and keeping the yard organised. Prepare by thinking through how you would approach these tasks and be ready to discuss any relevant experience you have, even if it’s from a different job.
✨Ask About Training Opportunities
Huws Gray offers training and development programmes, so don’t hesitate to ask about them during your interview. This shows that you’re eager to learn and grow within the company, which is something they value highly.