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For Companies At a Glance
- Tasks: Manage customer accounts and collect overdue debts while ensuring excellent service.
- Company: Join Huws Gray, a leading supplier of building materials across the UK.
- Benefits: Enjoy competitive pay, 24 days leave, bonuses, and staff discounts.
- Why this job: Be part of a supportive team with opportunities for career growth and personal development.
- Qualifications: A positive attitude and teamwork skills are essential; experience in customer service is a plus.
- Other info: Quick online application process—apply now and kickstart your career!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Credit Control Clerk to join us at Huws Gray Llangefni (Head Office). If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group, comprising brands such as Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Our branches across the UK serve and support local communities with building materials, and we need the right people to help us succeed.
Role Overview
As a Credit Controller, you will manage customer relationships to maintain accounts and enable continued trade. Working in one of our branches, you will be part of a team committed to excellent customer service and achieving targets.
Key Responsibilities
- Proactively collect debt from overdue accounts.
- Prioritize workload to target changing key accounts, minimizing accounts on stop to ensure ongoing trade.
- Manage account queries by obtaining details, liaising with customers and colleagues, and following up until resolved.
- Analyze and approve or decline credit limits and terms.
- Balance prudence and risk, minimizing debts while encouraging sales.
- Recommend actions to supervisors or managers based on financial and customer information.
- Process, reconcile, and allocate payments via cheque, cash, card, or BACS.
- Set up new accounts efficiently, providing all necessary documentation.
- Encourage online account access for customers.
What We Offer
- We value individuality and provide comprehensive training and tools for success.
- We’re looking for candidates with a positive attitude, flexibility, and teamwork skills.
- Guaranteed weekly hours.
- Competitive pay rates.
- 24 days annual leave plus public holidays.
- Attendance and performance bonuses.
- Company pension scheme.
- Career development opportunities.
- Staff discounts across branches.
Our quick online application process makes it easy to apply—get started today!
Credit Control Clerk employer: Huws Gray
Contact Detail:
Huws Gray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Clerk
✨Tip Number 1
Familiarise yourself with Huws Gray and its various brands. Understanding their products and services will help you engage more effectively during the interview, showcasing your genuine interest in the company.
✨Tip Number 2
Brush up on your customer service skills. As a Credit Control Clerk, you'll be managing customer relationships, so demonstrating your ability to handle queries and maintain positive interactions will set you apart.
✨Tip Number 3
Prepare examples of how you've successfully managed accounts or resolved disputes in previous roles. This will illustrate your problem-solving abilities and show that you can handle the responsibilities of the position.
✨Tip Number 4
Network with current or former employees of Huws Gray if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Credit Control Clerk
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Credit Control Clerk. Familiarise yourself with tasks such as managing customer relationships, collecting debts, and processing payments.
Tailor Your CV: Highlight relevant experience in credit control or customer service in your CV. Use specific examples that demonstrate your ability to manage accounts and resolve queries effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly in maintaining customer relationships and achieving targets.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a credit control role.
How to prepare for a job interview at Huws Gray
✨Know Your Numbers
As a Credit Control Clerk, you'll be dealing with financial data regularly. Brush up on your understanding of credit limits, payment terms, and debt collection processes. Being able to discuss these confidently will show your potential employer that you’re prepared for the role.
✨Demonstrate Customer Service Skills
This role requires excellent customer relationship management. Prepare examples of how you've successfully handled customer queries or disputes in the past. Highlighting your ability to maintain positive relationships while managing accounts will set you apart.
✨Showcase Your Analytical Skills
Credit control involves analysing financial information to make informed decisions. Be ready to discuss any experience you have with data analysis or financial reporting. This will demonstrate your capability to balance risk and prudence effectively.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
