Yard Operative & Customer Service – Outdoor Role with Perks in Bury St Edmunds

Yard Operative & Customer Service – Outdoor Role with Perks in Bury St Edmunds

Bury St Edmunds Full-Time 22000 - 26000 £ / year (est.) No working from home possible
Huws Gray

At a Glance

  • Tasks: Help customers, manage deliveries, and keep the yard safe and organised.
  • Company: Join Huws Gray, a trusted name in home improvement across the UK.
  • Benefits: Enjoy 24 days holiday, bonuses, discounts, and training opportunities.
  • Other info: Flexible working options and a commitment to inclusivity.
  • Why this job: Work outdoors, be part of a supportive team, and make a difference.
  • Qualifications: Great attitude and willingness to learn; forklift licence is a bonus.

The predicted salary is between 22000 - 26000 £ per year.

Be part of something bigger at Huws Gray. Whether you’re in the trade or simply love a good home improvement project, chances are you’ve heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

We’re now looking for a Yard Operative to join the team at our Bury St Edmunds branch. If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we’d love to hear from you.

What You’ll Be Doing:

  • Helping customers find what they need – offering friendly, practical advice and sharing your knowledge of our products
  • Handling deliveries – checking in goods, storing them safely and keeping everything organised
  • Loading and unloading vehicles – working closely with the branch and driving teams to keep everything moving
  • Looking after our yard – keeping it safe, tidy and secure for our customers and colleagues

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.

What You’ll Bring:

We’re not expecting you to know it all from day one – that’s what we’re here for. We’ll give you the training and support to help you hit the ground running. What really matters is that you’ve got a great attitude and you’re ready to pitch in and be part of the team. Got a forklift licence? That’s a bonus – but it’s definitely not a dealbreaker.

What’s In It For You:

  • 24 days’ holiday, plus bank holidays
  • Attendance bonus & company bonus scheme, based on performance
  • Contributory pension and life assurance
  • Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
  • Colleague discount across our group brands
  • Attraction and travel discounts
  • Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.

Yard Operative & Customer Service – Outdoor Role with Perks in Bury St Edmunds employer: Huws Gray

Huws Gray is an exceptional employer that values its employees and fosters a supportive work culture. With generous benefits such as 24 days of holiday, performance bonuses, and opportunities for training and development, we empower our team members to grow and thrive in their roles. Located in Bury St Edmunds, our inclusive environment encourages collaboration and community engagement, making it a rewarding place to work for those who enjoy hands-on outdoor roles and customer interaction.

Huws Gray

Contact Details:

Huws Gray Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Yard Operative & Customer Service – Outdoor Role with Perks in Bury St Edmunds

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Huws Gray and its values. This will help you connect with the team and show that you're genuinely interested in being part of something bigger.

Tip Number 2

Practice makes perfect! Think about common interview questions related to customer service and teamwork. Role-play with a friend or family member to boost your confidence and nail those responses.

Tip Number 3

Show off your skills! If you have any experience with outdoor work or handling deliveries, be sure to highlight that during your chat. Share specific examples of how you've contributed to a team in the past.

Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. It shows you're engaged and keen to learn more about what it’s like to work at Huws Gray.

We think you need these skills to ace Yard Operative & Customer Service – Outdoor Role with Perks in Bury St Edmunds

Customer Service
Product Knowledge
Delivery Handling
Organisational Skills
Teamwork
Safety Awareness
Forklift Operation

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.

Tailor Your Application:Make sure to tailor your application to the Yard Operative role. Highlight any relevant experience you have, especially in customer service or outdoor work. We love seeing how your skills match what we’re looking for!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our team. Remember, we’re looking for practical skills and a great attitude!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!

How to prepare for a job interview at Huws Gray

Know the Company

Before your interview, take some time to research Huws Gray and its various brands. Understanding their values, products, and community involvement will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Show Your Customer Service Skills

Since this role involves customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your ability to contribute positively to the team.

Be Ready for Practical Questions

Expect questions related to handling deliveries, loading and unloading vehicles, and keeping the yard organised. Brush up on any relevant experience you have and be ready to discuss how you would approach these tasks in a practical setting.

Ask About Training Opportunities

Huws Gray offers training and development programmes, so don’t hesitate to ask about them during your interview. This shows that you're eager to learn and grow within the company, which is something they value highly.