At a Glance
- Tasks: Support the Branch Manager and ensure smooth daily operations.
- Company: Join a leading builders' merchant with a focus on teamwork.
- Benefits: Enjoy 31 days holiday, performance bonuses, and discounts.
- Other info: Flexible working options and strong commitment to inclusivity.
- Why this job: Lead a team, enhance customer service, and make a real impact.
- Qualifications: Experience in customer service and confidence in team leadership.
The predicted salary is between 35000 - 38556 £ per year.
We’re looking for an Assistant Branch Manager to join our team at the Bury St Edmunds branch. This role supports the Branch Manager and ensures the branch runs safely, smoothly, and to a high standard every day.
What You’ll Be Doing
- Supporting the Branch Manager in the day‑to‑day running of the branch
- Acting as the main point of contact and leading the branch when the Branch Manager is away
- Leading by example to deliver high standards of customer service
- Ensuring branch procedures, systems and ways of working are followed
- Being a visible role model for health, safety and compliance
- Supporting, coaching and motivating colleagues
- Building strong customer relationships and resolving issues professionally
- Taking practical action to support branch performance, efficiency and profitability
What You’ll Bring
- Experience in a customer‑facing, operational or sales environment
- Confidence to support and lead a team on a day‑to‑day basis
- A hands‑on approach and a strong focus on standards and safety
- Good communication skills and the ability to stay calm under pressure
- A willingness to support others and take responsibility when needed
Previous experience in a builders’ merchant or a supervisory role is an advantage, but not essential.
Flexible Working
We’re happy to explore flexible working options. Feel free to discuss this during the interview process.
What’s In It For You
- 23 days’ holiday plus bank holidays (31 days per year)
- Company bonus scheme based on performance
- Contributory pension and life assurance
- Discounts on high‑street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
If you need any adjustments to support you through the application or interview process, please let us know. We are an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices.
Assistant Branch Manager in Bury St Edmunds employer: Huws Gray
Join our dynamic team at the Bury St Edmunds branch, where we prioritise a supportive and inclusive work culture that empowers employees to thrive. With generous benefits including 31 days of holiday, a performance-based bonus scheme, and extensive training programmes, we are committed to your professional growth and well-being. Experience a fulfilling career in a role that values customer service excellence and teamwork, all while enjoying flexible working options tailored to your needs.
