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- Tasks: Lead a dynamic team, drive growth, and ensure top-notch customer service.
- Company: Join Huws Gray, a trusted name in home improvement and building supplies across the UK.
- Benefits: Enjoy 23 days holiday, a company car, bonuses, and discounts on various retailers.
- Why this job: Shape your branch's success while fostering a supportive and inclusive work culture.
- Qualifications: Passion for leadership and customer service is key; management experience preferred.
- Other info: Flexible working options available; we value diversity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
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Be part of something bigger at Huws Gray.
Whether you\’re in the trade or simply love a good home improvement project, chances are you\’ve heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!
Ready to take charge and make an impact? We’re looking for a Branch Manager to join us at Huws Gray Dundee. As a Branch Manager, you’ll lead a high-performing team, drive business growth, and ensure our customers receive exceptional service. You’ll shape the success of your branch, create opportunities, and foster a supportive work environment.
With recent significant investment, our Dundee branch is our flagship location with a brand new Showroom and self select areas, you\’ll be set for future success.
What you’ll be doing:
- Making sure you, your team and our customers are safe by following all the appropriate guidelines
- Delivering top-tier customer service that keeps people coming back
- Managing branch performance whilst maximising its profitability – including P&L and customer ledger responsibilities
- Developing business opportunities – growing relationships with new and existing customers
- Ensuring your transport is used to its full potential
- Supporting and mentoring your team through delegation, training, one-to-ones, and reviews
- Overseeing branch resources – including stock, equipment, and vehicles
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring:
You don’t need to tick every box—if you’re passionate about leadership and customer service, we want to hear from you. We’ll give you the training and support you need to succeed, but previous management experience is key.
What’s in it for you:
We believe great work should be recognised and rewarded. Here’s what you can expect:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company car
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts onhigh street retailers, supermarkets, restaurants, gyms and cinemas
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.
We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.
If you need any adjustments to support you through the application or interview process, please let us know.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management, Sales, and Customer Service
-
Industries
Wholesale Building Materials and Construction
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Branch Manager employer: Huws Gray
Contact Detail:
Huws Gray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarise yourself with Huws Gray's values and mission. Understanding their commitment to customer service and community support will help you align your answers during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare specific examples from your past management experience that demonstrate your ability to lead a team and drive business growth. Highlighting your successes in similar roles will make you stand out as a strong candidate.
✨Tip Number 3
Research the local market and competitors in Dundee. Being knowledgeable about the industry landscape will show your proactive approach and readiness to tackle challenges as a Branch Manager.
✨Tip Number 4
Network with current or former employees of Huws Gray on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to discuss during your interview, making you more relatable and informed.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and drive business growth, as these are key aspects of the Branch Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leadership and customer service. Mention why you want to work at Huws Gray specifically and how your values align with their commitment to community and inclusivity.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as improving branch performance or enhancing customer satisfaction. This will help demonstrate your capability to manage and grow a branch effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Huws Gray
✨Show Your Leadership Skills
As a Branch Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your mentoring and training experiences.
✨Understand the Business
Familiarise yourself with Huws Gray's operations, values, and recent developments. Being knowledgeable about their products and services will show your genuine interest and help you discuss how you can contribute to their success.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to share specific instances where you've gone above and beyond for customers, and how you plan to maintain high standards of service at the branch.
✨Discuss Flexibility Openly
Huws Gray is open to flexible working options, so don't hesitate to discuss your needs during the interview. This shows that you're proactive and value work-life balance, which aligns with their inclusive culture.