At a Glance
- Tasks: Connect with customers, provide expert advice, and create tailored solutions.
- Company: Join an ambitious team at The Timber Group in Hoddesdon.
- Benefits: Enjoy 23 days holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options available; we celebrate individuality and inclusivity.
- Why this job: Build lasting relationships and make a real impact in a supportive environment.
- Qualifications: Customer service experience is a plus; enthusiasm and willingness to learn are key.
The predicted salary is between 30000 - 40000 € per year.
Internal Sales Person – The Timber Group Hoddesdon - Connect with Customers. Share Your Know-How. Help Build Something Great.
We are an ambitious company and our people reflect that, we strive to always do things better tomorrow than we did today so we can be the first choice for our customers and our colleagues who want a winning place to work. We are a company where people are recognised, remembered, and respected. In return it's our people who earn the trust of our customers, their colleagues and our communities alike. Our loyal customer base is built on strong relationships which have been developed because our colleagues listen to their needs, exceed their expectations and send them home happy.
We're looking for a Sales Person to join the team at our TTG Hoddesdon branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.
What you'll be doing:
- Building connections with customers in person, over the phone, and in the branch or yard, providing expert advice
- Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
- Keeping things running smoothly - managing essential admin efficiently
- Offering guidance - with up-to-date product knowledge to help customers find the best materials
- Enhancing the shopping experience - maintaining well-stocked, inviting displays
- Collaborating across the branch with your colleagues, including yard and counter sales, to support the team
We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind and there's no judgment in asking.
What you'll bring:
We celebrate individuality and know your personality and strengths matter just as much as your experience. You'll bring some previous customer service experience, and while sales experience or knowledge of building materials would be a bonus, it isn't essential. If you enjoy helping customers, have an interest in timber and are keen to learn, we'll give you all the training and support you need to grow and succeed in the role.
The right person will also bring strong time keeping, natural organisation and clear communication skills. You'll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you'll adapt your approach to suit each individual and deliver a positive, personalised experience every time.
What's in it for you:
- 23 days' holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
At TTG & Huws Gray Group, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices.
If you need any adjustments to support you through the application or interview process, please let us know.
Service Sales (Permanent) in Watford employer: HUWS GRAY LIMITED
At The Timber Group in Hoddesdon, we pride ourselves on being an ambitious employer that values recognition, respect, and personal growth. Our supportive work culture fosters strong relationships with customers and colleagues alike, while our commitment to training and development ensures that every employee has the opportunity to thrive and succeed. With competitive benefits including a generous holiday allowance, performance bonuses, and discounts across various retailers, we strive to create a rewarding environment where everyone can contribute to building something great.
StudySmarter Expert Advice🤫
We think this is how you could land Service Sales (Permanent) in Watford
✨Tip Number 1
Get to know the company before your interview! Research The Timber Group and understand their values and what they stand for. This will help you connect with them during your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or family member to get comfortable with discussing your customer service experience.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've gone above and beyond for a customer. This will demonstrate your passion for helping others and your ability to adapt to different needs, which is key for this role.
✨Tip Number 4
Don't forget to ask questions! Show your enthusiasm by asking about the team dynamics, training opportunities, and how success is measured in the role. This not only helps you gauge if it's the right fit but also shows that you're serious about contributing to their success.
We think you need these skills to ace Service Sales (Permanent) in Watford
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique experiences can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention any customer service experience or interest in timber that you have, as it shows you’re a great fit for us!
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at HUWS GRAY LIMITED
✨Know Your Products
Before the interview, brush up on your knowledge of timber and building materials. Familiarise yourself with common products and their uses, as this will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight how you listened to customers' needs and exceeded their expectations, as this aligns perfectly with what the company values.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will not only help you provide better answers but also show that you value communication and are keen to understand the company's needs.
✨Be Ready to Discuss Flexibility
Since the company is open to flexible working options, think about what flexibility means to you and be prepared to discuss it. This shows that you're adaptable and willing to find solutions that work for both you and the team.
