Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Branch Manager and lead the team to ensure smooth operations.
- Company: Join Huws Gray, a trusted name in home improvement and building supplies.
- Benefits: Enjoy 31 days of holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Be part of a dynamic team making a real impact in local communities.
- Qualifications: Customer-facing experience and a positive attitude are key; training provided.
The predicted salary is between 30000 - 40000 £ per year.
Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – and that success is built on the dedication of our people. We're now looking for an Assistant Branch Manager to join the team at our Swansea branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What you'll be doing:
- Supporting the Branch Manager in the day-to-day running of the branch
- Acting as the main point of contact and leading the branch when the Branch Manager is away
- Leading by example to deliver high standards of customer service
- Making sure branch procedures, systems, and ways of working are followed
- Being a visible role model for health, safety, and compliance
- Supporting, coaching, and motivating colleagues
- Helping build strong customer relationships and resolving issues professionally
- Taking practical action to support branch performance, efficiency, and profitability
What you'll bring:
- You don't need to tick every box - if you've got the right attitude and are ready to step up, we want to hear from you.
- Experience in a customer-facing, operational, or sales environment
- Confidence to support and lead a team on a day-to-day basis
- A hands-on approach and a strong focus on standards and safety
- Good communication skills and the ability to stay calm under pressure
- A willingness to support others and take responsibility when needed
Previous experience in a builders' merchant or a supervisory role is an advantage, but it's not essential - we'll support you with the training you need to succeed.
Flexible working
We're happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we'll always listen with an open mind - and there's no judgement in asking.
What's in it for you:
- 23 days' holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We're proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Assistant Branch Manager in Swansea employer: HUWS GRAY LIMITED
Contact Detail:
HUWS GRAY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Assistant Branch Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Huws Gray and understand their values and operations. Think about how your experience aligns with their needs, especially in customer service and team leadership. We want to see that you’re genuinely interested in being part of our team.
✨Tip Number 3
Show off your skills! If you get the chance, bring examples of how you've led teams or improved processes in previous roles. We love seeing candidates who can demonstrate their hands-on approach and commitment to high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Huws Gray family. Let’s make this happen together!
We think you need these skills to ace Assistant Branch Manager in Swansea
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Assistant Branch Manager role. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your key points effectively.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Huws Gray and what we stand for.
How to prepare for a job interview at HUWS GRAY LIMITED
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to support and lead a team. Prepare examples from your past experiences where you've successfully motivated or coached colleagues. Highlighting your hands-on approach and ability to stay calm under pressure will demonstrate that you're ready for this role.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've built strong customer relationships in previous positions. Share specific instances where you resolved issues professionally, as this will illustrate your commitment to high standards of service.
✨Be Open About Flexibility
Huws Gray values flexible working options, so don’t hesitate to discuss your needs during the interview. Being upfront about your expectations shows that you’re thoughtful about work-life balance and can lead to a more productive conversation about how you can fit into their team.