Service and Performance Controller in St. Helens

Service and Performance Controller in St. Helens

St. Helens Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations, manage stock, and ensure excellent customer service.
  • Company: Join Huws Gray Plant & Tool Hire, a growing company with a friendly culture.
  • Benefits: Enjoy 31 days holiday, performance bonuses, discounts, and training opportunities.
  • Other info: Flexible working options available; we value diversity and inclusivity.
  • Why this job: Be part of a dynamic team making a real impact in a thriving environment.
  • Qualifications: Positive attitude and teamwork skills are essential; training provided.

The predicted salary is between 30000 - 40000 € per year.

At Huws Gray Plant & Tool Hire, we take pride in providing a high-quality Plant & Tool hire service - and it's our people who make that possible. Backed by the strength of the Huws Gray Group, we offer our customers the best branded products, expert support, and a friendly, knowledgeable service.

Huws Gray Plant & Tool Hire is on a journey of growth right now, so you'd be joining us at an exciting time with opportunities for development and further progression.

Our Plant & Tool Hire Controllers play a key role in keeping things running smoothly and supporting the success of the branch. Working closely with the Hire Manager, you'll help achieve targets by handling hire transactions, managing stock, completing admin tasks and contributing to an overall brilliant customer experience.

Based in one of our busy branches, you'll be part of a team that works hard, supports each other and takes pride in delivering excellent service every day.

What you'll be doing:

  • Ensuring day-to-day operations run smoothly by helping out in all areas of your depot
  • Working closely with the team, using your communication skills to stay organised and support branch targets like hire sales and KPIs
  • Assisting with deliveries and collections to keep our service efficient and dependable
  • Supporting with equipment prep and maintenance - testing, cleaning and keeping machinery in great working condition

We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind—and there's no judgment in asking.

What You'll Bring:

At Huws Gray Plant & Tool Hire, we see the person behind the application. We value the unique strengths and perspectives each team member brings. With the right training and support from us - and your positive attitude and team spirit - you'll have everything you need to succeed.

What's in it for you:

  • 23 days' holiday, plus bank holidays (31 days per year)
  • Company bonus scheme, based on performance
  • Contributory pension and life assurance
  • Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
  • Colleague discount across our group brands
  • Attraction and travel discounts
  • Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.

Service and Performance Controller in St. Helens employer: HUWS GRAY LIMITED

At Huws Gray Plant & Tool Hire, we pride ourselves on fostering a supportive and dynamic work environment in St Helens, where our employees are valued and encouraged to grow. With a strong focus on employee development, flexible working options, and a commitment to inclusivity, we offer a rewarding career path alongside competitive benefits such as a company bonus scheme, generous holiday allowance, and discounts across various retailers. Join us at this exciting time of growth and be part of a team that truly makes a difference in delivering exceptional service.

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Contact Detail:

HUWS GRAY LIMITED Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Service and Performance Controller in St. Helens

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Huws Gray and their Plant & Tool Hire services. Understanding their values and what they stand for will help you connect better during the chat.

Tip Number 2

Show off your teamwork skills! Since you'll be working closely with the Hire Manager and the rest of the team, share examples of how you've successfully collaborated in the past. We love to see that team spirit!

Tip Number 3

Be ready to discuss your problem-solving abilities. In a busy branch, things can get hectic, so think of times when you've tackled challenges head-on. This will show us you're the right fit for keeping operations running smoothly.

Tip Number 4

Don’t forget to ask questions! When you get the chance, inquire about flexible working options or training opportunities. It shows you're genuinely interested in growing with us at Huws Gray.

We think you need these skills to ace Service and Performance Controller in St. Helens

Communication Skills
Organisational Skills
Customer Service
Teamwork
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to our growth at Huws Gray.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing how you can help us achieve our targets and support our customers!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at HUWS GRAY LIMITED

Know the Role Inside Out

Before your interview, make sure you understand the key responsibilities of a Service and Performance Controller. Familiarise yourself with the day-to-day operations, such as handling hire transactions and managing stock. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

Showcase Your Team Spirit

Since teamwork is crucial at Huws Gray, be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight your communication skills and how they contribute to achieving branch targets. This will show that you can fit into their supportive culture.

Prepare Questions About Growth Opportunities

Huws Gray is on a journey of growth, so come ready with questions about training and development programmes. This shows that you're not just looking for a job, but are also interested in your long-term career progression within the company.

Be Open About Flexibility

Since the company is open to discussing flexible working options, don’t hesitate to bring this up during your interview. It’s a great way to show that you value work-life balance and are proactive about finding solutions that work for both you and the team.