At a Glance
- Tasks: Connect with customers, create tailored solutions, and enhance their shopping experience.
- Company: Join Huws Gray, a trusted brand in home improvement and building materials.
- Benefits: Enjoy 24 days' holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options available; we celebrate individuality and inclusivity.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Customer service experience is a plus; enthusiasm and willingness to learn are key.
The predicted salary is between 24000 - 30000 £ per year.
Connect with Customers. Share Your Know-How. Help Build Something Great. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in!
Our sales people thrive on great conversations, building lasting relationships, and driving branch success.
What you'll be doing:
- Building connections - with customers in person or over the phone
- Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
- Keeping things running smoothly - managing essential admin efficiently
- Offering guidance - with up-to-date product knowledge to help customers find the best materials
- Enhancing the shopping experience - maintaining well-stocked, inviting displays
- Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team
We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind—and there's no judgment in asking.
What you'll bring:
We celebrate individuality and know your personality and strengths matter just as much as your experience. You'll bring some previous customer service experience, and while sales experience and previous builders merchant experience would be a bonus, it isn't essential. If you enjoy helping customers, have an interest in building materials and are keen to learn, we'll give you all the training and support you need to grow and succeed in the role. The right person will also bring strong time keeping, natural organisation and clear communication skills. You'll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you'll adapt your approach to suit each individual and deliver a positive, personalised experience every time.
What's in it for you:
- 24 days' holiday, plus bank holidays
- Attendance bonus & Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Counter Sales Person in Somerset employer: HUWS GRAY LIMITED
At Huws Gray Pampisford, we pride ourselves on being an excellent employer that values individuality and fosters a supportive work culture. With a focus on employee growth through comprehensive training programmes and opportunities for recognised qualifications, we ensure our team members thrive in their roles. Enjoy a rewarding benefits package, including generous holiday allowances, performance bonuses, and discounts across various retailers, all while being part of a diverse and inclusive workplace dedicated to serving our local community.
