At a Glance
- Tasks: Support the Branch Manager and lead the team to ensure smooth operations.
- Company: Join Huws Gray, a trusted name in home improvement and building supplies.
- Benefits: Enjoy 23 days holiday, performance bonuses, and discounts on various retailers.
- Other info: Flexible working options and opportunities for personal growth and development.
- Why this job: Be part of a dynamic team making a real impact in local communities.
- Qualifications: Customer-facing experience and a positive attitude are key; training provided.
The predicted salary is between 30000 - 40000 β¬ per year.
Step Up. Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group β home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating β and that success is built on the dedication of our people. We're now looking for an Assistant Branch Manager to join the team at our Pampisford branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What you'll be doing:
- Supporting the Branch Manager in the day-to-day running of the branch
- Acting as the main point of contact and leading the branch when the Branch Manager is away
- Leading by example to deliver high standards of customer service
- Making sure branch procedures, systems, and ways of working are followed
- Being a visible role model for health, safety, and compliance
- Supporting, coaching, and motivating colleagues
- Helping build strong customer relationships and resolving issues professionally
- Taking practical action to support branch performance, efficiency, and profitability
What you'll bring:
- You don't need to tick every box - if you've got the right attitude and are ready to step up, we want to hear from you.
- Experience in a customer-facing, operational, or sales environment
- Confidence to support and lead a team on a day-to-day basis
- A hands-on approach and a strong focus on standards and safety
- Good communication skills and the ability to stay calm under pressure
- A willingness to support others and take responsibility when needed
- Previous experience in a builders' merchant or a supervisory role is an advantage, but it's not essential - we'll support you with the training you need to succeed.
Flexible working
We're happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we'll always listen with an open mind - and there's no judgement in asking.
What's in it for you:
We believe great work should be recognised and rewarded. You can expect:
- 23 days' holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We're proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Assistant Branch Manager in Shrewsbury employer: HUWS GRAY LIMITED
Huws Gray is an exceptional employer that values its employees and fosters a supportive work culture at our Pampisford branch. With a commitment to employee growth through training programmes and recognised qualifications, we offer a rewarding environment where your contributions are recognised and celebrated. Enjoy flexible working options, generous holiday allowances, and a range of discounts, all while being part of a diverse team dedicated to serving our local communities.
StudySmarter Expert Adviceπ€«
We think this is how you could land Assistant Branch Manager in Shrewsbury
β¨Tip Number 1
Get to know the company! Research Huws Gray and its values. When you understand what makes us tick, you can tailor your approach during interviews and show how you fit into our culture.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might just land you a recommendation when applying through our website.
β¨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and team leadership. Role-playing with a friend can help you feel more confident and articulate your experiences effectively.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in the interviewer's mind. Plus, itβs a great chance to reiterate why youβre the perfect fit for the Assistant Branch Manager role.
We think you need these skills to ace Assistant Branch Manager in Shrewsbury
Some tips for your application π«‘
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Assistant Branch Manager role. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your key points effectively β we want to understand your strengths quickly!
Apply Through Our Website:Don't forget to apply through our website! Itβs the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for both you and us. We can't wait to hear from you!
How to prepare for a job interview at HUWS GRAY LIMITED
β¨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
β¨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to support and lead a team. Prepare examples from your past experiences where you've successfully motivated or coached colleagues. Highlighting your hands-on approach and ability to stay calm under pressure will resonate well with the interviewers.
β¨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've handled customer issues in the past and what steps you took to ensure satisfaction. Demonstrating your commitment to high standards of service will align perfectly with Huws Gray's expectations.
β¨Be Open About Flexibility
Since Huws Gray is open to flexible working options, donβt hesitate to discuss your own needs during the interview. Being upfront about your preferences shows that you're thoughtful about work-life balance and can lead to a more productive conversation about your potential role.