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For Companies At a Glance
- Tasks: Connect with customers, provide expert advice, and create tailored solutions.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 23 days holiday, performance bonuses, and discounts on various retailers.
- Other info: Flexible working options and training opportunities for personal growth.
- Why this job: Be part of a supportive team and help customers build their dreams.
- Qualifications: Customer service experience is a plus; enthusiasm and willingness to learn are key.
The predicted salary is between 22000 - 26000 £ per year.
Connect with Customers. Share Your Know-How. Help Build Something Great.
Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in!
We're looking for a Counter Sales Person to join the team at our Nuneaton branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.
What you'll be doing:
- Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice
- Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
- Keeping things running smoothly - managing essential admin efficiently
- Offering guidance - with up-to-date product knowledge to help customers find the best materials
- Enhancing the shopping experience - maintaining well-stocked, inviting displays
- Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team
We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind—and there's no judgment in asking.
What you'll bring:
We celebrate individuality and know your personality and strengths matter just as much as your experience. You'll bring some previous customer service experience, and while sales experience or knowledge of building materials would be a bonus, it isn't essential. If you enjoy helping customers, have an interest in building materials and are keen to learn, we'll give you all the training and support you need to grow and succeed in the role.
The right person will also bring strong time keeping, natural organisation and clear communication skills. You'll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you'll adapt your approach to suit each individual and deliver a positive, personalised experience every time.
What's in it for you:
- 23 days' holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Counter Sales Person in Nuneaton employer: HUWS GRAY LIMITED
Contact Detail:
HUWS GRAY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Person in Nuneaton
✨Tip Number 1
Get to know the company before your interview! Research Huws Gray and its brands, so you can chat confidently about how you can contribute to their success. This shows you're genuinely interested and ready to connect with customers.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past experiences where you've helped customers or solved problems. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your enthusiasm for building materials! Even if you’re not an expert yet, expressing a genuine interest in learning will go a long way. We love candidates who are eager to grow and help our customers find the best solutions.
✨Tip Number 4
Don’t forget to ask questions during the interview! This is your chance to find out more about the team and the role. Plus, it shows us that you’re engaged and thinking about how you can fit into our Huws Gray family.
We think you need these skills to ace Counter Sales Person in Nuneaton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. Share a bit about your interests, especially if they relate to customer service or building materials.
Tailor Your Application: Make sure to customise your application for the Counter Sales Person role. Highlight any relevant experience you have in customer service and how you can connect with customers. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-organised application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Huws Gray and what we stand for.
How to prepare for a job interview at HUWS GRAY LIMITED
✨Know Your Products
Before heading into the interview, brush up on your knowledge of building materials and tools. Familiarise yourself with the products Huws Gray offers, as this will help you demonstrate your ability to provide expert advice and tailored solutions to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight how you built relationships, resolved issues, or created positive experiences for customers. This will show that you understand the importance of connecting with customers.
✨Practice Active Listening
During the interview, practice active listening by paying close attention to the questions asked and responding thoughtfully. This skill is crucial for a Counter Sales Person, as it helps in understanding customer needs and providing personalised solutions.
✨Be Open About Flexibility
Since Huws Gray values flexible working options, don’t hesitate to discuss your availability and any preferences you might have. Being open about this can show your willingness to collaborate and adapt, which is key in a team environment.