At a Glance
- Tasks: Support the Branch Manager and lead the team to ensure smooth operations.
- Company: Join Huws Gray, a trusted name in home improvement and building supplies.
- Benefits: Enjoy 23 days holiday, performance bonuses, and discounts on various retailers.
- Other info: Flexible working options and opportunities for personal growth and development.
- Why this job: Be part of a dynamic team making a real impact in local communities.
- Qualifications: Customer-facing experience and a positive attitude are key; training provided.
The predicted salary is between 30000 - 40000 £ per year.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
Step Up. Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – and that success is built on the dedication of our people.
We're now looking for an Assistant Branch Manager to join the team at our (Location) branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What you'll be doing:
- Supporting the Branch Manager in the day-to-day running of the branch
- Acting as the main point of contact and leading the branch when the Branch Manager is away
- Leading by example to deliver high standards of customer service
- Making sure branch procedures, systems, and ways of working are followed
- Being a visible role model for health, safety, and compliance
- Supporting, coaching, and motivating colleagues
- Helping build strong customer relationships and resolving issues professionally
- Taking practical action to support branch performance, efficiency, and profitability
What you'll bring:
- You don't need to tick every box - if you've got the right attitude and are ready to step up, we want to hear from you.
- Experience in a customer-facing, operational, or sales environment
- Confidence to support and lead a team on a day-to-day basis
- A hands-on approach and a strong focus on standards and safety
- Good communication skills and the ability to stay calm under pressure
- A willingness to support others and take responsibility when needed
Previous experience in a builders' merchant or a supervisory role is an advantage, but it's not essential - we'll support you with the training you need to succeed.
Flexible working
We're happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we'll always listen with an open mind - and there's no judgement in asking.
What's in it for you:
- 23 days' holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We're proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road, or in one of our offices.
If you need any adjustments to support you through the application or interview process, please let us know.
Assistant Branch Manager in Leicester employer: HUWS GRAY LIMITED
At Huws Gray, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member's contribution. As an Assistant Branch Manager in Market Harborough, you'll benefit from comprehensive training and development opportunities, a generous holiday allowance, and a performance-based bonus scheme, all while working in a dynamic environment that encourages personal growth and teamwork. Join us to be part of a company that not only supports local communities but also invests in the success and well-being of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Huws Gray and its values. This will help you connect with the team and show that you're genuinely interested in being part of something bigger.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your experience aligns with the role of Assistant Branch Manager and be ready to share examples of your leadership skills.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone for the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Branch Manager in Leicester
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in an Assistant Branch Manager and how your experience aligns with that. This will help you tailor your application to stand out!
Show Off Your Customer Service Skills:Since this role is all about supporting our team and delivering top-notch customer service, make sure to highlight any relevant experience you have. Share specific examples of how you've gone above and beyond for customers in the past – we love to see that!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your hands-on approach or your ability to stay calm under pressure, show us what makes you unique and how you can contribute to our team.
Apply Through Our Website:When you're ready to submit your application, make sure to do it through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just click that apply button!
How to prepare for a job interview at HUWS GRAY LIMITED
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully motivated colleagues or resolved conflicts. This will highlight your hands-on approach and confidence in a supervisory role.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss how you've delivered high standards in previous positions. Think of specific instances where you went above and beyond for a customer, as this will illustrate your commitment to building strong relationships and resolving issues professionally.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the branch's operations, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the branch's success and your own development.
