At a Glance
- Tasks: Connect with customers, provide expert advice, and create tailored solutions.
- Company: Join a dynamic team at The Timber Group, where ambition meets collaboration.
- Benefits: Enjoy 31 days of holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact by building relationships and enhancing customer experiences.
- Qualifications: Customer service experience is a plus; enthusiasm and willingness to learn are key.
The predicted salary is between 25000 - 30000 € per year.
We are an ambitious company and our people reflect that. We strive to always do things better tomorrow than we did today so we can be the first choice for our customers and our colleagues who want a winning place to work. We are a company where people are recognised, remembered, and respected. In return, it's our people who earn the trust of our customers, their colleagues, and our communities alike. Our loyal customer base is built on strong relationships which have been developed because our colleagues listen to their needs, exceed their expectations, and send them home happy.
We're looking for a Sales Person to join the team at our TTG Hoddesdon branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.
What you'll be doing:
- Building connections with customers in person, over the phone, and in the branch or yard, providing expert advice.
- Creating tailored solutions by preparing quotes, following up on enquiries, and developing leads.
- Keeping things running smoothly by managing essential admin efficiently.
- Offering guidance with up-to-date product knowledge to help customers find the best materials.
- Enhancing the shopping experience by maintaining well-stocked, inviting displays.
- Collaborating across the branch with your colleagues, including yard and counter sales, to support the team.
We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind and there's no judgment in asking.
What you'll bring:
We celebrate individuality and know your personality and strengths matter just as much as your experience. You'll bring some previous customer service experience, and while sales experience or knowledge of building materials would be a bonus, it isn't essential. If you enjoy helping customers, have an interest in timber, and are keen to learn, we'll give you all the training and support you need to grow and succeed in the role.
The right person will also bring strong time keeping, natural organisation, and clear communication skills. You'll listen well, show genuine enthusiasm, and maintain sharp attention to detail. Driven, passionate, and customer focused, you'll adapt your approach to suit each individual and deliver a positive, personalised experience every time.
What's in it for you:
- 23 days' holiday, plus bank holidays (31 days per year).
- Company bonus scheme, based on performance.
- Contributory pension and life assurance.
- Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas.
- Colleague discount across our group brands.
- Attraction and travel discounts.
- Training and development programmes to support your growth.
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At TTG & Huws Gray Group, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Internal Sales Person employer: HUWS GRAY LIMITED
At The Timber Group in Hoddesdon, we pride ourselves on being an ambitious employer that values recognition, respect, and personal growth. Our supportive work culture fosters strong relationships with customers and colleagues alike, while our commitment to training and development ensures that every employee has the opportunity to thrive and succeed. With competitive benefits including a generous holiday allowance, performance bonuses, and discounts across various retailers, we offer a rewarding environment for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Person
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Timber Group. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their ambitious culture.
✨Tip Number 2
Practice your people skills! As an Internal Sales Person, building connections is key. Try role-playing conversations with friends or family to boost your confidence in engaging with customers and showcasing your know-how.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewers, let your passion for helping customers shine through. Share examples of how you've gone the extra mile in previous roles to exceed expectations.
✨Tip Number 4
Don’t forget to ask questions! Interviews are a two-way street. Prepare some thoughtful questions about the team dynamics or training opportunities. It shows you're genuinely interested and ready to collaborate with your future colleagues.
We think you need these skills to ace Internal Sales Person
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and your interest in timber.
Tailor Your Application:Make sure to customise your application to highlight your customer service experience. Mention any relevant skills or experiences that align with what we’re looking for, like strong communication and organisation skills.
Show Your Passion:We love candidates who are passionate about what they do! In your application, share why you’re excited about the role and how you can contribute to building great relationships with our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at TTG Hoddesdon!
How to prepare for a job interview at HUWS GRAY LIMITED
✨Know Your Products
Before the interview, brush up on your knowledge of timber and building materials. Familiarise yourself with common products and their uses, as this will help you provide expert advice to customers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've successfully helped customers. Highlight how you listened to their needs and exceeded their expectations, as this aligns perfectly with what the company values in their sales team.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Make sure to engage with the interviewer by asking clarifying questions and summarising their points. This shows that you value communication and are keen to understand customer needs.
✨Be Ready to Discuss Flexibility
Since the company is open to flexible working options, think about what flexibility means to you and how it can benefit both you and the team. Be prepared to discuss this openly during the interview, showing that you're adaptable and willing to collaborate.
