At a Glance
- Tasks: Connect with customers, create tailored solutions, and enhance their shopping experience.
- Company: Join Huws Gray, a trusted name in home improvement and building materials.
- Benefits: Enjoy 24 days' holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options available; we celebrate individuality and inclusivity.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Customer service experience is a plus; enthusiasm and willingness to learn are key.
The predicted salary is between 22000 - 26000 € per year.
Connect with Customers. Share Your Know-How. Help Build Something Great. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in!
We're looking for a Counter Sales Person to join the team at our Pampisford branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.
What you'll be doing:
- Building connections - with customers in person or over the phone
- Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
- Keeping things running smoothly - managing essential admin efficiently
- Offering guidance - with up-to-date product knowledge to help customers find the best materials
- Enhancing the shopping experience - maintaining well-stocked, inviting displays
- Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team
We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind—and there's no judgment in asking.
What you'll bring:
We celebrate individuality and know your personality and strengths matter just as much as your experience. You'll bring some previous customer service experience, and while sales experience and previous builders merchant experience would be a bonus, it isn't essential. If you enjoy helping customers, have an interest in building materials and are keen to learn, we'll give you all the training and support you need to grow and succeed in the role. The right person will also bring strong time keeping, natural organisation and clear communication skills. You'll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you'll adapt your approach to suit each individual and deliver a positive, personalised experience every time.
What's in it for you:
- 24 days' holiday, plus bank holidays
- Attendance bonus & Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Counter Sales Person in Cambridge employer: HUWS GRAY LIMITED
At Huws Gray Pampisford, we pride ourselves on being an excellent employer that values individuality and fosters a supportive work culture. With a commitment to employee growth through comprehensive training programmes and flexible working options, we ensure our team members thrive while building meaningful connections with customers. Enjoy competitive benefits, including generous holiday allowances, performance bonuses, and discounts across various retailers, all within a diverse and inclusive environment that celebrates your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales Person in Cambridge
✨Tip Number 1
Get to know the company before your interview! Research Huws Gray and its brands, so you can chat confidently about how you can contribute to their success. This shows you're genuinely interested and ready to connect with customers.
✨Tip Number 2
Practice your people skills! Since the role is all about building relationships, think of examples from your past where you've helped customers or solved problems. This will help you shine during those conversations.
✨Tip Number 3
Be ready to show off your product knowledge! Brush up on common building materials and tools, so you can offer tailored solutions to customers. It’ll make you stand out as someone who’s eager to learn and help.
✨Tip Number 4
Don’t forget to ask questions during the interview! This shows your enthusiasm and helps you understand if the role is right for you. Plus, it’s a great way to discuss flexible working options that suit your needs.
We think you need these skills to ace Counter Sales Person in Cambridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. Share a bit about your interests in building materials or customer service – it helps us connect with you.
Tailor Your Application:Make sure to customise your application for the Counter Sales Person role. Highlight any relevant customer service experience and how it relates to building connections with customers. We love seeing how you can bring value to our team!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if needed to break down your skills and experiences – it makes it easier for us to see what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Huws Gray family!
How to prepare for a job interview at HUWS GRAY LIMITED
✨Know Your Products
Before the interview, brush up on your knowledge of building materials and products. Huws Gray values up-to-date product knowledge, so being able to discuss various materials and their uses will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share how you built relationships with customers and tailored solutions to meet their needs. This will demonstrate your ability to connect with customers, which is key for this role.
✨Prepare Questions
Have a few thoughtful questions ready to ask during the interview. This could be about the team dynamics, training opportunities, or how they measure success in the role. It shows that you're engaged and interested in being part of something bigger at Huws Gray.
✨Emphasise Your Adaptability
Highlight your ability to adapt your approach based on different customer needs. Share examples of how you've successfully navigated varying situations in previous roles. This aligns perfectly with what Huws Gray is looking for in a Counter Sales Person.
