At a Glance
- Tasks: Support the Branch Manager and lead the team to ensure smooth operations.
- Company: Join Huws Gray, a trusted name in home improvement and building supplies.
- Benefits: Enjoy 31 days of holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options available; we value diversity and inclusivity.
- Why this job: Be part of a dynamic team making a real impact in local communities.
- Qualifications: Customer-facing experience and a positive attitude are key; training provided.
The predicted salary is between 30000 - 40000 β¬ per year.
Step Up. Support the Team. Help Drive the Branch Forward.
Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group β home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating β and that success is built on the dedication of our people.
We're now looking for an Assistant Branch Manager to join the team at our Pampisford branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What you'll be doing:
- Supporting the Branch Manager in the day-to-day running of the branch
- Acting as the main point of contact and leading the branch when the Branch Manager is away
- Leading by example to deliver high standards of customer service
- Making sure branch procedures, systems, and ways of working are followed
- Being a visible role model for health, safety, and compliance
- Supporting, coaching, and motivating colleagues
- Helping build strong customer relationships and resolving issues professionally
- Taking practical action to support branch performance, efficiency, and profitability
What you'll bring:
- Experience in a customer-facing, operational, or sales environment
- Confidence to support and lead a team on a day-to-day basis
- A hands-on approach and a strong focus on standards and safety
- Good communication skills and the ability to stay calm under pressure
- A willingness to support others and take responsibility when needed
Previous experience in a builders' merchant or a supervisory role is an advantage, but it's not essential - we'll support you with the training you need to succeed.
Flexible working
We're happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we'll always listen with an open mind - and there's no judgement in asking.
What's in it for you:
- 23 days' holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We're proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Assistant Branch Manager in Cambridge employer: HUWS GRAY LIMITED
At Huws Gray, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member's contribution. As an Assistant Branch Manager at our Pampisford branch, you'll benefit from comprehensive training and development opportunities, flexible working options, and a generous holiday allowance, all while being part of a company that is dedicated to community support and employee recognition. Join us to help drive the branch forward and grow your career in a dynamic environment where your efforts are truly appreciated.
StudySmarter Expert Adviceπ€«
We think this is how you could land Assistant Branch Manager in Cambridge
β¨Tip Number 1
Get to know the company! Research Huws Gray and its values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission.
β¨Tip Number 2
Practice your people skills! As an Assistant Branch Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and communication skills.
β¨Tip Number 3
Be ready to share your experiences! Think of examples from your past roles where you've led a team or resolved customer issues. We want to hear how youβve made a difference in your previous jobs.
β¨Tip Number 4
Donβt forget to ask questions! Show us you're genuinely interested in the role and the branch. Ask about team dynamics, challenges, and opportunities for growth β itβll make you stand out!
We think you need these skills to ace Assistant Branch Manager in Cambridge
Some tips for your application π«‘
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Assistant Branch Manager role. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at HUWS GRAY LIMITED
β¨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
β¨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to support and lead a team. Prepare examples from your past experiences where you've successfully motivated or coached colleagues. Highlighting your ability to lead by example will resonate well with the interviewers.
β¨Demonstrate Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've handled customer issues in the past and what steps you took to resolve them. Showing that you can maintain high standards of service, even under pressure, will set you apart.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the branch's goals, team dynamics, or training opportunities. This shows that you're not just interested in the job, but also in contributing to the branch's success and your own growth.