IT Systems Specialist in Worcester

IT Systems Specialist in Worcester

Worcester Full-Time No working from home possible
Huws Gray Group.

We are looking for a IT Systems Specialist to join us at Huws Gray!

This is a hybrid role based out of our office in Worcester.

If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us?

We rely on our IT Systems Specialists to play a key role in supporting day-to-day business operations (BAU) and delivering new projects, with a primary focus on the BisTrack ERP system.

This position requires a proactive individual with strong technical skills, excellent problem-solving abilities, and the capability to work collaboratively across departments to ensure systems are optimized and aligned with business needs.

Here’s a quick overview of some of the things you can expect to do as a IT Systems Specialist with Huws Gray:

  • Provide first and second-line support for BisTrack ERP and related business systems.
  • Troubleshoot and resolve system issues promptly to minimise business disruption.
  • Maintain system documentation, user guides, and knowledge base articles.
  • Monitor system performance and implement improvements where necessary.
  • Assist in planning, configuring, and implementing new features and modules within BisTrack ERP.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Support data migration, testing, and user training during project rollouts.
  • Ensure projects are delivered on time, within scope, and aligned with business objectives.
  • Manage user accounts, permissions, and security settings within BisTrack ERP.
  • Perform regular system health checks and apply updates or patches as required.
  • Work closely with vendors and third-party providers for system enhancements and support.
  • Identify opportunities to streamline processes and improve system efficiency.
  • Stay up-to-date with BisTrack ERP developments and best practices.
  • Provide recommendations for technology upgrades and integrations.
  • We know that you are more than just a CV and embracing everyone’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a IT Systems Specialist, however we would be looking for candidates to have proven experience supporting ERP systems (BisTrack experience highly desirable).

    As well as this, we\'d also be looking for candidates to demonstrate the following:

  • Strong understanding of business processes in a merchanting or distribution environment.
  • Proficiency in SQL for data queries and reporting.
  • Excellent troubleshooting and analytical skills.
  • Ability to manage multiple priorities and work under pressure.
  • Strong communication skills and ability to work with both technical and non-technical stakeholders.
  • Experience with system integrations and APIs.
  • Knowledge of Windows Server environments and networking fundamentals.
  • Familiarity with project management methodologies (Agile or Waterfall).
  • We know you’re thinking ‘this sounds great, but what’s in it for me?’ Let us tell you:

  • Competitive rates of pay
  • 24 days annual leave in addition to recognised public and bank holidays
  • Company attendance and performance bonuses
  • Company pension scheme – in line with auto enrolment
  • Death In Service
  • Career progression and personal development opportunities
  • Being part of a “team” as opposed to just being a number
  • Staff discounts on items purchased from any of our nationwide branches
  • Our online application process takes less time to complete than it does to make a good brew, so stick the kettle on and make your application!

    Huws Gray Group.

    Contact Details:

    Huws Gray Group. Recruitment Team

    StudySmarter Expert Advice🤫

    We think this is how you could land IT Systems Specialist in Worcester

    Join the IT Consultancy Buzz

    Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Huws Gray Group. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

    Show Off Your Skills

    Create a personal project or case study relevant to the challenges Huws Gray Group. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

    Leverage LinkedIn for Connections

    Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Huws Gray Group.!

    Direct Apply to Huws Gray Group.

    Let's not forget to apply directly through the Huws Gray Group. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

    Some tips for your application 🫡

    Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Huws Gray Group..

    Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

    Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Huws Gray Group.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

    Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

    How to prepare for a job interview at Huws Gray Group.

    Brush Up on Your Technical Skills

    For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

    Showcase Your Problem-Solving Approach

    IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

    Know the Business Impact of IT Solutions

    When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

    Prepare for Behavioural Questions

    Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.