Sales Advisor in Whitburn

Connect with Customers. Share Your Know-How. Help Build Something Great. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool, Hire Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in! We’re looking for a Sales Advisor to join the team at our Whitburn branch.

Our sales people thrive on great conversations, building lasting relationships, and driving branch success. What you’ll be doing:

• Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice
• Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
• Keeping things running smoothly - managing essential admin efficiently
• Offering guidance - with up-to-date product knowledge to help customers find the best materials
• Enhancing the shopping experience - maintaining well-stocked, inviting displays
• Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.

What you’ll bring: We celebrate individuality and recognise that your skills and personality matter just as much as your experience. Excellent customer service skills, good computer literacy, and previous retail or sales experience will help you thrive in this role. Strong product knowledge and a background within a builders’ merchant environment would also be a real advantage. If you’re passionate about helping customers and have a genuine interest in building materials, we’ll give you all the training and support you need to succeed. The right person will also bring strong time keeping, natural organisation and clear communication skills. You’ll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you’ll adapt your approach to suit each individual and deliver a positive, personalised experience every time.

What’s in it for you: We believe great work should be recognised and rewarded. Here’s what you can expect:

• 23 days’ holiday, plus bank holidays (31 days per year)
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.