At a Glance
- Tasks: Support the Branch Manager and lead the team to ensure smooth operations.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 23 days holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team making a real impact in local communities.
- Qualifications: Customer-facing experience and a positive attitude are key.
The predicted salary is between 30000 - 40000 € per year.
Step Up. Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – and that success is built on the dedication of our people.
We’re now looking for an Assistant Branch Manager to join the team at our Swansea branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What you’ll be doing:
- Supporting the Branch Manager in the day-to-day running of the branch
- Acting as the main point of contact and leading the branch when the Branch Manager is away
- Leading by example to deliver high standards of customer service
- Making sure branch procedures, systems, and ways of working are followed
- Being a visible role model for health, safety, and compliance
- Supporting, coaching, and motivating colleagues
- Helping build strong customer relationships and resolving issues professionally
- Taking practical action to support branch performance, efficiency, and profitability
What you’ll bring:
- You don’t need to tick every box - if you’ve got the right attitude and are ready to step up, we want to hear from you.
- Experience in a customer-facing, operational, or sales environment
- Confidence to support and lead a team on a day-to-day basis
- A hands-on approach and a strong focus on standards and safety
- Good communication skills and the ability to stay calm under pressure
- A willingness to support others and take responsibility when needed
- Previous experience in a builders’ merchant or a supervisory role is an advantage, but it’s not essential - we’ll support you with the training you need to succeed.
Flexible working
We’re happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we’ll always listen with an open mind - and there’s no judgement in asking.
What’s in it for you:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
- We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We’re proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Assistant Branch Manager in Swansea employer: Huws Gray Group.
Huws Gray is an exceptional employer that values its employees and fosters a supportive work culture in Swansea. With a strong commitment to employee growth through training programmes and recognised qualifications, we offer a rewarding environment where your contributions are recognised and celebrated. Enjoy flexible working options, generous holiday allowances, and a range of discounts, all while being part of a diverse team dedicated to serving our local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Huws Gray. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of something bigger.
✨Tip Number 2
Practice your customer service skills! As an Assistant Branch Manager, you'll be leading by example. Think of scenarios where you can demonstrate your ability to handle customer queries or issues. Role-play with a friend or family member to get comfortable with your responses.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a supervisory role before, think about times you've motivated or supported others. Be ready to share these examples during your interview to highlight your hands-on approach and team spirit.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're proactive and keen to be part of the Huws Gray family!
We think you need these skills to ace Assistant Branch Manager in Swansea
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Assistant Branch Manager role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Huws Gray Group.
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of the team.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully motivated colleagues or resolved conflicts. This will highlight your readiness for the role and your hands-on approach.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss how you've delivered high standards in previous positions. Think of specific instances where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the branch's operations, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the branch's success.
