Customer Service Assistant - Yard in Suffolk

Customer Service Assistant - Yard in Suffolk

Suffolk Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Huws Gray Group.

At a Glance

  • Tasks: Assist customers and ensure smooth operations in the yard.
  • Company: Join Huws Gray, a trusted name in home improvement.
  • Benefits: Flexible hours, competitive pay, and a supportive team environment.
  • Other info: Great opportunity for growth in a friendly, family-oriented company.
  • Why this job: Be part of a dynamic team that keeps things moving behind the scenes.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 20000 - 25000 £ per year.

Yard Operative/ Customer Service Assistant – Huws Gray Bury St Edmunds

Keep Things Moving Behind the Scenes. Be Part of Something Bigger at Huws Gray. Whether you’re in the trade or simply love a good home improvement project, chances are you’ve heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant.

Customer Service Assistant - Yard in Suffolk employer: Huws Gray Group.

At Huws Gray, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. As a Customer Service Assistant in Bury St Edmunds, you'll enjoy competitive benefits, opportunities for personal growth, and the chance to be part of a dedicated team that keeps our operations running smoothly. Join us and contribute to a company that values innovation and teamwork in the heart of the home improvement industry.

Huws Gray Group.

Contact Details:

Huws Gray Group. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Assistant - Yard in Suffolk

Tip Number 1

Get to know Huws Gray and their values! Research the company culture and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Think about scenarios you might face as a Customer Service Assistant and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to the real deal.

Tip Number 3

Network, network, network! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and keen to be part of the Huws Gray family.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to join Huws Gray. Don’t forget to follow up after applying – a little nudge can go a long way!

We think you need these skills to ace Customer Service Assistant - Yard in Suffolk

Customer Service Skills
Communication Skills
Problem-Solving Skills
Teamwork
Attention to Detail
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for customer service and the building trade shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and keeping things moving smoothly.

Tailor Your CV:Make sure your CV is tailored to the role of Customer Service Assistant. Highlight any relevant experience you have in customer service or the trade industry. We love seeing how your skills match what we’re looking for!

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects how you’ll interact with our customers.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Huws Gray family!

How to prepare for a job interview at Huws Gray Group.

Know the Company

Before your interview, take some time to research Huws Gray and their values. Understanding their mission and the brands they represent will help you connect your answers to what they stand for, showing that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

As a Customer Service Assistant, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you've successfully resolved issues or provided exceptional service. This will highlight your suitability for the role.

Be Ready for Practical Questions

Expect questions that assess your problem-solving skills and how you would handle specific scenarios in the yard. Think about situations where you had to think on your feet and be prepared to discuss these during the interview.

Dress Appropriately

While the role may involve working in a yard environment, it's still important to present yourself well. Aim for smart-casual attire that reflects professionalism but is also practical. This shows respect for the interview process and the company culture.