Key Accounts Hire Desk Controller in Nottingham

We are looking for a Hire Desk Controller (Key Accounts) to join our Key Accounts Team in Nottingham! Monday - Friday 7:30-5:00.

At Hirebase, we pride ourselves on delivering a high quality and professional hire service to our customers. Our teams of highly competent, experienced and friendly staff work closely with our own depot network and suppliers to ensure we have the latest branded products available. It’s our people that make our business great, so we make it our priority to provide the best up to date training to ensure our colleagues can offer expert advice and support.

We rely on our Hire Desk Controllers to support the Key Accounts Office Manager to ensure the team objectives are achieved, including sales budget, completing hire transactions and administration duties. Working in Hirebase Key Accounts Office, you’ll be part of a team where everyone is putting in the effort to offer brilliant customer service and to get the job done.

Here’s what you can expect to do as a Hire Desk Controller with Huws Gray:

• Ensure that day to day operations are carried out following Hirebase policy and procedures.
• Be a team player and have effective communication skills to motivate and organise the team to help them achieve or exceed the hire sales budget and KPI’s.
• Assist with quotes and raise orders.
• Dealing with some of the company’s biggest customers, hire depots and preferred supply chain.
• Answering calls/responding to emails from customers and suppliers in a timely fashion.
• Producing quotes, raising contracts, raising collection notes and invoices.
• Sourcing own fleet and rehire when necessary.
• Multi-tasking and being able to operate in a fast-paced environment.

We know you are more than just a CV and embracing everybody’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a Hire Desk Controller; all you need is to bring a positive can-do attitude!

We know you’re thinking ‘this sounds great, but what’s in it for me?’ Let us tell you:

• Competitive salary.
• Company bonus scheme.
• A fantastic discounted shopping website.
• A generous staff discount scheme.
• Ongoing training.

If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Angelia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their hire requirements and building material needs, but we couldn’t do this without the right people, so why not join us?