At a Glance
- Tasks: Serve customers, maintain stock, and provide product advice in a dynamic branch environment.
- Company: Join Huws Gray, a leading name in building materials across the UK.
- Benefits: Enjoy 23 days leave, performance bonuses, discounts, and career development opportunities.
- Other info: Embrace individuality and grow your career with us!
- Why this job: Be part of a supportive team making a real difference in local communities.
- Qualifications: Experience in DIY or merchants is a plus, but training is provided.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a Branch Assistant to join our team at Huws Gray Northwich! If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us?
Our Partnering teams exclusively serve one customer, and we have a mix of stock in all of our partnering sites to support them with projects in their areas. Our stores ensure they get what they need, on time, every time. We rely on our Branch Assistants to provide great customer service and be able to support in all areas of the store. Working in one of our branches you’ll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done.
Here’s a quick overview of some of the things you can expect to do as a Branch Assistant with Huws Gray:
- Serving customers, whether that’s over the counter or on the phone
- Maintaining a well-kept stock area in the warehouse
- Maintaining any relevant paperwork and administration
- Making sure your product knowledge is up to date to be able to advise the customer on the best products for their projects.
We know that you are more than just a CV and embracing everyone’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a Branch Assistant, but previous experience in a merchants, or good knowledge of DIY would be an advantage for this role.
We know you’re thinking ‘this sounds great, but what’s in it for me?’ Let us tell you:
- 23 days annual leave, plus bank holidays
- Company performance bonus scheme
- A contributory pension scheme
- Company funded Life Assurance
- A generous colleague discount scheme
- A range of training and development programmes to help you progress your career
Branch Assistant in Northwich employer: Huws Gray Group.
At Huws Gray Northwich, we pride ourselves on being an excellent employer that values individuality and teamwork. Our supportive work culture fosters personal and professional growth, offering extensive training programmes and a generous benefits package, including 23 days of annual leave, a performance bonus scheme, and a colleague discount scheme. Join us to be part of a dedicated team that is committed to delivering exceptional customer service while making a meaningful impact in our local community.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Northwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Huws Gray and its various brands. Understanding our values and what we stand for will help you connect with us during the conversation.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We love hearing about how you’ve made a difference in someone’s day.
✨Tip Number 3
Be ready to chat about DIY! If you’ve tackled any home improvement projects or have experience in the trade, share those stories. It shows you’re passionate about the industry and can relate to our customers.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, ask us about training opportunities or what a typical day looks like for a Branch Assistant. It shows you’re genuinely interested in the role and eager to learn.
We think you need these skills to ace Branch Assistant in Northwich
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Don’t just list your skills; let your personality shine through in your application. Share a bit about your experiences, especially if you've tackled any DIY projects or worked in a similar role.
Tailor Your CV:Make sure your CV is tailored to the Branch Assistant role. Highlight any relevant experience in customer service or knowledge of building materials. We love seeing how your background fits with what we do!
Keep It Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Huws Gray Group.
✨Know Your Products
Brush up on your product knowledge before the interview. Familiarise yourself with the types of building materials and tools Huws Gray offers. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it was in a previous job or during a DIY project, being able to demonstrate your ability to assist customers effectively will set you apart.
✨Be Ready for Teamwork Questions
Since you'll be part of a team, think about times when you've worked collaboratively. Be ready to discuss how you contribute to a team environment and support your colleagues, as this is key to succeeding at Huws Gray.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates to serve customers. This shows your enthusiasm for the role and helps you understand if it's the right fit for you.
