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- Tasks: Lead a dynamic team, drive growth, and deliver exceptional customer service.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 31 days holiday, a company car, bonuses, and private healthcare.
- Why this job: Make a real difference every day while shaping your branch's success.
- Qualifications: Passion for leadership and customer service; previous management experience preferred.
- Other info: Flexible working options and training for career growth available.
The predicted salary is between 36000 - 60000 £ per year.
Inspire your Team, Grow your Branch, and Make a Real Difference Every Day. Be Part of Something Bigger at Huws Gray. Whether you’re in the trade or simply love a good home improvement project, chances are you’ve heard of us. We’re the Huws Gray Group– home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in! Ready to take charge and make an impact? We’re looking for a Branch Manager to join us at Huws Gray Bexleyheath.
As a Branch Manager, you’ll lead a high-performing team, drive business growth, and ensure our customers receive exceptional service. You’ll shape the success of your branch, create opportunities, and foster a supportive work environment.
What you’ll be doing:
- Making sure you, your team and our customers are safe by following all the appropriate guidelines
- Delivering top-tier customer service that keeps people coming back
- Managing branch performance whilst maximising its profitability - including P&L and customer ledger responsibilities
- Developing business opportunities - growing relationships with new and existing customers
- Ensuring your transport is used to its full potential
- Supporting and mentoring your team through delegation, training, one-to-ones, and reviews
- Overseeing branch resources - including stock, equipment, and vehicles
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring:
You don’t need to tick every box—if you’re passionate about leadership and customer service, we want to hear from you. We’ll give you the training and support you need to succeed, but previous management experience is key.
What’s in it for you:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company car
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Private healthcare
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Branch Manager in London employer: Huws Gray Group.
Contact Detail:
Huws Gray Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research Huws Gray and understand their values and services. Think about how your leadership style can inspire a team and drive business growth. Show them you’re not just a fit for the role, but a perfect match for their culture.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on articulating your management experience and how you’ve delivered exceptional customer service in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Huws Gray family. Let’s make it happen!
We think you need these skills to ace Branch Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for leadership and customer service shine through. We want to see how you can inspire a team and make a real difference in our branch!
Tailor Your CV: Make sure your CV highlights relevant management experience and skills that align with the Branch Manager role. We love seeing how your past experiences can contribute to our success at Huws Gray.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Huws Gray.
How to prepare for a job interview at Huws Gray Group.
✨Know Your Stuff
Before the interview, make sure you’re familiar with Huws Gray and its various brands. Understand their mission, values, and what sets them apart in the industry. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Branch Manager, leadership is key. Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team, resolved conflicts, or improved performance. This will show that you have the experience and skills needed to inspire and grow your branch.
✨Customer Service Focus
Huws Gray prides itself on exceptional customer service. Be ready to discuss your approach to customer satisfaction and how you’ve handled challenging situations. Share stories that highlight your commitment to putting customers first and how you’ve built lasting relationships.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the branch’s goals, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if it’s the right fit for you. Plus, it opens up a dialogue that can make the interview more engaging.