At a Glance
- Tasks: Connect with customers, provide expert advice, and create tailored solutions.
- Company: Join Huws Gray, a trusted brand in home improvement across the UK.
- Benefits: Enjoy 31 days holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Excellent customer service skills and a passion for building materials.
The predicted salary is between 25000 - 30000 £ per year.
Connect with Customers. Share Your Know-How. Help Build Something Great. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool, Hire Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!
We’re looking for a Counter Sales Person to join the team at our Aintree branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.
What you’ll be doing:
- Building connections – with customers in person, over the phone, and in the branch or yard, providing expert advice
- Creating tailored solutions – preparing quotes, following up on enquiries, and developing leads
- Keeping things running smoothly – managing essential admin efficiently
- Offering guidance – with up-to-date product knowledge to help customers find the best materials
- Enhancing the shopping experience – maintaining well-stocked, inviting displays
- Collaborating – across the branch with your colleagues, including yard and counter sales, to support the team
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring:
We celebrate individuality and recognise that your skills and personality matter just as much as your experience. Excellent customer service skills, good computer literacy, and previous retail or sales experience will help you thrive in this role. Strong product knowledge and a background within a builders’ merchant environment would also be a real advantage. If you’re passionate about helping customers and have a genuine interest in building materials, we’ll give you all the training and support you need to succeed. The right person will also bring strong time keeping, natural organisation and clear communication skills. You’ll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you’ll adapt your approach to suit each individual and deliver a positive, personalised experience every time.
What’s in it for you:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
HGV Driver in Liverpool employer: Huws Gray Group.
Huws Gray is an exceptional employer that values individuality and fosters a supportive work culture, making it an ideal place for HGV Drivers to thrive. With a commitment to employee growth through training programmes and recognised qualifications, alongside generous benefits like 31 days of holiday and a company bonus scheme, our Aintree branch offers a rewarding environment where you can connect with customers and contribute to the success of a trusted brand in the building materials sector.
StudySmarter Expert Advice🤫
We think this is how you could land HGV Driver in Liverpool
✨Tip Number 1
Get to know the company before your interview! Research Huws Gray and their products so you can chat confidently about how you can contribute. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, think of examples where you've provided great service or solved problems. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows respect for the opportunity and the company culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace HGV Driver in Liverpool
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for customer service and how you connect with people.
Tailor Your Application:Make sure to customise your application for the Counter Sales Person role. Highlight any relevant experience in retail or sales, and don’t forget to mention your knowledge of building materials. We love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of the Huws Gray family!
How to prepare for a job interview at Huws Gray Group.
✨Know Your Products
Before heading into the interview, brush up on your knowledge of building materials and products. Huws Gray values expertise, so being able to discuss various materials and their uses will show that you're genuinely interested and prepared.
✨Practice Your Customer Service Skills
Since this role is all about connecting with customers, think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to build relationships.
✨Show Enthusiasm for the Role
Let your passion for helping customers shine through. Talk about why you’re excited about the opportunity at Huws Gray and how you can contribute to the team’s success. A positive attitude can make a big difference!
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the company culture, training opportunities, and flexible working options. This shows that you’re engaged and serious about finding the right fit for both you and Huws Gray.
