At a Glance
- Tasks: Support the Branch Manager and lead the team to deliver excellent customer service.
- Company: Join Huws Gray, a trusted name in home improvement and building supplies.
- Benefits: Enjoy 23 days holiday, performance bonuses, and discounts on various retailers.
- Other info: Flexible working options and opportunities for personal growth through training.
- Why this job: Be part of a dynamic team and make a real impact in your community.
- Qualifications: Customer-facing experience and a positive attitude are key; training provided.
The predicted salary is between 30000 - 40000 £ per year.
Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – and that success is built on the dedication of our people. We’re now looking for an Assistant Branch Manager to join the team at our South Kirkby branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What you’ll be doing:
- Supporting the Branch Manager in the day-to-day running of the branch
- Acting as the main point of contact and leading the branch when the Branch Manager is away
- Leading by example to deliver high standards of customer service
- Making sure branch procedures, systems, and ways of working are followed
- Being a visible role model for health, safety, and compliance
- Supporting, coaching, and motivating colleagues
- Helping build strong customer relationships and resolving issues professionally
- Taking practical action to support branch performance, efficiency, and profitability
What you’ll bring:
- You don’t need to tick every box - if you’ve got the right attitude and are ready to step up, we want to hear from you.
- Experience in a customer-facing, operational, or sales environment
- Confidence to support and lead a team on a day-to-day basis
- A hands‑on approach and a strong focus on standards and safety
- Good communication skills and the ability to stay calm under pressure
- A willingness to support others and take responsibility when needed
Previous experience in a builders’ merchant or a supervisory role is an advantage, but it’s not essential – we’ll support you with the training you need to succeed.
Flexible working
We’re happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we’ll always listen with an open mind – and there’s no judgement in asking.
What’s in it for you:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high‑street retailers, supermarkets, restaurants, gyms, and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on‑the‑job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We’re proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Assistant Branch Manager in Knowsley employer: Huws Gray Group.
Huws Gray is an exceptional employer that values its employees and fosters a supportive work culture at the South Kirkby branch. With a strong commitment to employee growth through training programmes and flexible working options, we ensure that our team members are recognised and rewarded for their contributions. Join us to be part of a diverse and inclusive environment where you can make a meaningful impact in your community while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Knowsley
✨Tip Number 1
Get to know the company inside out! Research Huws Gray and its values, products, and services. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Assistant Branch Manager, you'll need to lead a team and interact with customers. Role-play common scenarios with a friend or family member to build your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your leadership potential! Think of examples from your past experiences where you've motivated a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate that you have what it takes to support the Branch Manager effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Huws Gray family. So, get your application in and let’s make this happen!
We think you need these skills to ace Assistant Branch Manager in Knowsley
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to the branch's success.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Branch Manager role. We love seeing how your skills can support our mission at Huws Gray!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us see how you can step up in the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Huws Gray Group.
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully motivated colleagues or resolved conflicts. This will highlight your readiness to step up when needed.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've handled customer interactions in the past, especially under pressure. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with Huws Gray's commitment to high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the branch's goals, team dynamics, or training opportunities. This shows that you're not just interested in the job, but also in contributing to the branch's success and your own professional growth.
