Customer Service Assistant - Yard in Exeter

Customer Service Assistant - Yard in Exeter

Exeter Full-Time 22000 - 26000 £ / year (est.) No working from home possible
Huws Gray Group.

At a Glance

  • Tasks: Assist customers, handle deliveries, and keep the yard safe and organised.
  • Company: Join Huws Gray, a supportive and inclusive team in Exeter.
  • Benefits: Enjoy 31 days holiday, bonuses, discounts, and training opportunities.
  • Other info: Flexible working options and a commitment to diversity and inclusion.
  • Why this job: Work outdoors, gain skills, and be part of a friendly team.
  • Qualifications: Great attitude and willingness to learn; forklift licence is a bonus.

The predicted salary is between 22000 - 26000 £ per year.

We’re now looking for a Yard Operative to join the team at our Exeter branch. If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we’d love to hear from you.

What you’ll be doing:

  • Helping customers find what they need – offering friendly, practical advice and sharing your knowledge of our products
  • Handling deliveries – checking in goods, storing them safely and keeping everything organised
  • Loading and unloading vehicles – working closely with the branch and driving teams to keep everything moving
  • Looking after our yard – keeping it safe, tidy and secure for our customers and colleagues

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgement in asking.

What you’ll bring:

We’re not expecting you to know it all from day one – that’s what we’re here for. We’ll give you the training and support to help you hit the ground running. What really matters is that you’ve got a great attitude and you’re ready to pitch in and be part of the team. Got a forklift licence? That’s a bonus – but it’s definitely not a dealbreaker.

What’s in it for you:

  • 23 days’ holiday, plus bank holidays (31 days per year)
  • Company bonus scheme, based on performance
  • Contributory pension and life assurance
  • Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
  • Colleague discount across our group brands
  • Attraction and travel discounts
  • Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

Equal Opportunity:

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.

Customer Service Assistant - Yard in Exeter employer: Huws Gray Group.

Huws Gray is an excellent employer that values teamwork and customer service, offering a supportive work environment at our Exeter branch. With flexible working options, comprehensive training programmes, and a commitment to employee growth, we ensure that every team member feels valued and empowered. Enjoy generous holiday allowances, performance-based bonuses, and discounts across various retailers while being part of a diverse and inclusive workplace.

Huws Gray Group.

Contact Details:

Huws Gray Group. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Assistant - Yard in Exeter

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Huws Gray. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their crew.

Tip Number 2

Practice makes perfect! Think about common interview questions related to customer service and yard operations. Role-play with a friend or family member to get comfortable with your answers. The more you practice, the more confident you'll feel when it’s time to shine.

Tip Number 3

Show off your teamwork skills! During the interview, share examples of how you've worked well in a team before. Huws Gray values collaboration, so highlighting your ability to pitch in and support your colleagues will definitely make you stand out.

Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to see if Huws Gray is the right fit for you!

We think you need these skills to ace Customer Service Assistant - Yard in Exeter

Customer Service
Product Knowledge
Organisational Skills
Teamwork
Communication Skills
Attention to Detail
Safety Awareness

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.

Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience you have, especially in customer service or working outdoors. This helps us see how you can contribute to our team right from the start!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate. Remember, we’re looking for someone who can communicate effectively with our customers!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!

How to prepare for a job interview at Huws Gray Group.

Know the Yard Inside Out

Before your interview, take some time to familiarise yourself with the products and services offered by Huws Gray. Understanding what customers might need and how to assist them will show that you're proactive and genuinely interested in the role.

Show Off Your Team Spirit

Since this role is all about being part of a practical team, be ready to share examples of how you've worked well with others in the past. Highlighting your collaborative skills will demonstrate that you’re a great fit for their team-oriented culture.

Ask About Flexibility

Don’t hesitate to bring up flexible working options during the interview. It shows that you’re thinking ahead and are keen to find a balance that works for both you and the company. Plus, it opens up a dialogue about their approach to work-life balance.

Bring a Positive Attitude

Huws Gray values a great attitude above all. Make sure to convey your enthusiasm for the role and your willingness to learn. A positive mindset can set you apart from other candidates and show that you’re ready to pitch in wherever needed.