Customer Operations Manager: Elevate Service & KPIs

Customer Operations Manager: Elevate Service & KPIs

Full-Time No working from home possible
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Huws Gray Group in the United Kingdom is seeking a Customer Operations Manager to lead the ongoing operational management of a customer portfolio. You will work closely with Sales Relationship Managers to ensure contractual obligations are met and service levels exceeded.

You will own key tasks, drive improvements across the business and develop KPIs to monitor performance. The role involves coordinating with branch teams to manage orders, stock, and invoicing while building senior-level

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Customer Operations Manager: Elevate Service & KPIs employer: Huws Gray Group.

Huws Gray Group is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the North East. With a strong focus on employee development and performance, you will have access to numerous growth opportunities while working in a supportive environment that values customer experience and teamwork. Join us to be part of a thriving organisation that champions your professional journey and fosters meaningful partnerships across various sectors.

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Contact Details:

Huws Gray Group. Recruitment Team