At a Glance
- Tasks: Connect with customers, provide expert advice, and create tailored solutions.
- Company: Join Huws Gray, a trusted brand in home improvement across the UK.
- Benefits: Enjoy 24 days holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Customer service experience is a plus; enthusiasm and willingness to learn are key.
The predicted salary is between 30000 - 40000 € per year.
Connect with Customers. Share Your Know-How. Help Build Something Great. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in! We’re looking for a Sales Person to join the team at our Bury St Edmund branch.
Our sales people thrive on great conversations, building lasting relationships, and driving branch success. What you’ll be doing:
- Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice
- Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
- Keeping things running smoothly - managing essential admin efficiently
- Offering guidance - with up-to-date product knowledge to help customers find the best materials
- Enhancing the shopping experience - maintaining well-stocked, inviting displays
- Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring: We celebrate individuality and know your personality and strengths matter just as much as your experience. You’ll bring some previous customer service experience, and while sales experience or knowledge of building materials would be a bonus, it isn’t essential. If you enjoy helping customers, have an interest in building materials and are keen to learn, we’ll give you all the training and support you need to grow and succeed in the role. The right person will also bring strong time keeping, natural organisation and clear communication skills. You’ll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you’ll adapt your approach to suit each individual and deliver a positive, personalised experience every time.
What’s in it for you: We believe great work should be recognised and rewarded. Here’s what you can expect:
- 24 days’ holiday, plus bank holidays
- Attendance bonus & company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Assistant Branch Manager in Bury St Edmunds employer: Huws Gray Group.
At Huws Gray, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values individuality and personal growth. Our Bury St Edmunds branch provides a dynamic environment where employees can thrive through tailored training programmes, competitive benefits like a contributory pension and attendance bonuses, and opportunities for career advancement within a family of trusted brands. Join us to connect with customers, share your expertise, and be part of something bigger in a role that truly makes a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Bury St Edmunds
✨Tip Number 1
Get to know the company inside out! Research Huws Gray and its brands, so you can chat confidently about their products and values during your interview. This shows you're genuinely interested and ready to connect with customers.
✨Tip Number 2
Practice your people skills! Role-play common customer scenarios with a friend or family member. This will help you feel more comfortable when it comes to building those connections and providing tailored solutions in real-life situations.
✨Tip Number 3
Be ready to share your own experiences! Think of examples where you've helped customers or solved problems in previous roles. This will highlight your customer-focused approach and show how you can contribute to the branch's success.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team dynamics at Huws Gray. This not only shows your enthusiasm but also helps you figure out if it's the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Branch Manager in Bury St Edmunds
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your interests and how they connect with the role – it helps us get to know you better.
Tailor Your Application:Make sure to customise your application for the Assistant Branch Manager position. Highlight any relevant customer service experience and your enthusiasm for building materials. This shows us that you’re genuinely interested in the role and understand what we’re all about.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-organised applications that make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Huws Gray and what we stand for.
How to prepare for a job interview at Huws Gray Group.
✨Know Your Products
Before the interview, take some time to familiarise yourself with the building materials and products that Huws Gray offers. This will not only show your genuine interest in the role but also help you answer questions confidently and provide tailored solutions during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experiences where you've successfully helped customers. Highlight how you built relationships, resolved issues, or provided expert advice. This will demonstrate your ability to connect with customers and enhance their shopping experience.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are keen to understand the needs of both the interviewer and future customers.
✨Be Open About Flexibility
Since Huws Gray is open to discussing flexible working options, don’t hesitate to express your preferences or needs during the interview. This shows that you’re proactive and willing to collaborate, which aligns with the company’s values of teamwork and support.
