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- Tasks: Lead a team, drive growth, and ensure exceptional customer service.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 23 days holiday, a company car, bonuses, and discounts on various retailers.
- Why this job: Make a real impact while fostering a supportive and inclusive work environment.
- Qualifications: Previous management experience is essential; passion for leadership and customer service is key.
- Other info: Flexible working options available; we value diversity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
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Branch Manager – Huws Gray Spalding – Inspire your Team, Grow your Branch, and Make a Real Difference Every Day.
Be Part of Something Bigger at Huws Gray.
Whether you\’re in the trade or simply love a good home improvement project, chances are you\’ve heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!
Ready to take charge and make an impact? We’re looking for a Branch Manager to join us at Huws Gray Spalding . As a Branch Manager , you’ll lead a high-performing team, drive business growth, and ensure our customers receive exceptional service . You’ll shape the success of your branch, create opportunities, and foster a supportive work environment.
What you’ll be doing:
- Making sure you, your team and our customers are safe by following all the appropriate guidelines
- Delivering top-tier customer service that keeps people coming back
- Managing branch performance whilst maximising its profitability – including P&L and customer ledger responsibilities
- Developing business opportunities – growing relationships with new and existing customers
- Ensuring your transport is used to its full potential
- Supporting and mentoring your team through delegation, training, one-to-ones, and reviews
- Overseeing branch resources – including stock, equipment, and vehicles
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring:
You don’t need to tick every box —if you’re passionate about leadership and customer service, we want to hear from you. We’ll give you the training and support you need to succeed, but previous management experience is key.
What’s in it for you:
We believe great work should be recognised and rewarded. Here’s what you can expect:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company car
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts onhigh street retailers, supermarkets, restaurants, gyms and cinemas
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.
We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.
If you need any adjustments to support you through the application or interview process, please let us know.
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Branch Manager employer: Huws Gray Group.
Contact Detail:
Huws Gray Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarise yourself with Huws Gray's values and mission. Understanding their commitment to community support and exceptional customer service will help you align your answers during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare examples from your previous management experience that demonstrate your ability to lead a team effectively. Highlight instances where you've driven business growth or improved customer satisfaction, as these are key aspects of the Branch Manager role.
✨Tip Number 3
Research the local market and competitors in Spalding. Being knowledgeable about the area and its specific needs will show your potential employer that you're proactive and ready to make a real difference in the branch.
✨Tip Number 4
Demonstrate your passion for leadership and customer service during the interview. Share your vision for creating a supportive work environment and how you plan to mentor your team, as this aligns perfectly with what Huws Gray is looking for.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Branch Manager position at Huws Gray. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous management experience and customer service roles. Use specific examples that demonstrate your ability to lead a team and drive business growth.
Showcase Your Leadership Skills: Make sure to include instances where you've successfully mentored or supported a team. Highlight your approach to fostering a positive work environment and how it has led to improved performance.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to be part of Huws Gray and how you can contribute to their success.
How to prepare for a job interview at Huws Gray Group.
✨Showcase Your Leadership Skills
As a Branch Manager, your ability to lead a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your mentoring and delegation skills. Highlight any specific achievements that demonstrate your leadership style.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to branch management, such as P&L statements and customer satisfaction metrics. Be ready to discuss how you would use these metrics to drive profitability and improve customer service.
✨Emphasise Customer Service Excellence
Huws Gray values exceptional customer service. Prepare to discuss your approach to ensuring customer satisfaction and how you've handled challenging situations in the past. Share specific examples that illustrate your commitment to putting customers first.
✨Be Open About Flexibility
The company is open to discussing flexible working options, so don't hesitate to bring this up during your interview. Be clear about what flexibility means to you and how it can help you perform better in your role as Branch Manager.