At a Glance
- Tasks: Support the team and ensure a great customer experience at our Theale branch.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 31 days holiday, performance bonuses, and discounts on high street brands.
- Other info: Flexible working options and training programmes available to help you succeed.
- Why this job: Be part of a supportive team and grow your leadership skills in a dynamic environment.
- Qualifications: Passion for leadership and customer service; experience is a bonus but not essential.
The predicted salary is between 28800 - 43200 £ per year.
Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you’re in the trade or simply love a good home improvement project, chances are you’ve heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!
As an Assistant Branch Manager, you’ll play a key role in ensuring the smooth running of the branch, supporting the team, and creating a great experience for our customers.
What you’ll be doing:
- Providing an outstanding and welcoming service to every customer
- Acting as the main point of contact when the Branch Manager is away
- Growing and developing business opportunities with new and existing customers
- Supporting and mentoring your team to unlock their full potential
- Ensuring everyone that works at our branch is safe and follows our company procedures
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring:
You don’t need to tick every box —if you’re passionate about leadership and customer service, we want to hear from you. We’ll give you the training and support you need to succeed, so while industry knowledge or experience in a leadership role is an advantage, it’s not essential.
What’s in it for you:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Assistant Branch Manager employer: Huws Gray Group.
At Huws Gray, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member's contribution. As an Assistant Branch Manager in Theale, you'll enjoy competitive benefits such as 31 days of holiday, a performance-based bonus scheme, and extensive training opportunities to help you grow in your career. Join us to be part of a dynamic team that is dedicated to driving the branch forward while making a positive impact in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Get to know the company inside out! Research Huws Gray and its values, products, and services. This way, you can show your passion for the brand during interviews and demonstrate how you can contribute to their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to leadership and customer service. Think about your past experiences and how they align with what Huws Gray is looking for in an Assistant Branch Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Huws Gray family.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for leadership and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Huws Gray.
Tailor Your CV:Make sure to customise your CV to highlight relevant experiences that align with the Assistant Branch Manager role. Focus on your leadership skills and any customer service experience you have – we love seeing how you can support and mentor a team!
Be Authentic:Don’t stress about ticking every box in the job description. We appreciate authenticity, so be yourself and share your unique experiences. If you’re passionate about helping others and driving business forward, we want to hear about it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Huws Gray family!
How to prepare for a job interview at Huws Gray Group.
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll be expected to support and mentor your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready to step up and make a positive impact.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think about how you would handle different customer situations, especially when the Branch Manager is away. Practising responses to common scenarios can help you articulate your approach during the interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the branch's goals, team dynamics, or training opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the branch's success.
