At a Glance
- Tasks: Resolve client issues, provide training, and maintain high service standards.
- Company: Join Hutchison Technologies, a leader in audio-visual solutions for the health and fitness industry.
- Benefits: Enjoy a company vehicle, pension scheme, and high-quality equipment.
- Other info: Flexible working hours and opportunities for technical development.
- Why this job: Be part of a dynamic team that values innovation and customer relationships.
- Qualifications: Experience in AV engineering and problem-solving skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.
An exciting opportunity has arisen for a self-motivated, multi-disciplined, driven, and experienced Service Engineer to join Hutchison Technologies. The successful candidate will take pride in supporting our customers and ensuring that we deliver a first-class service. This role is based in Scotland Central Belt Region.
Responsibilities
- Attending client sites and resolving issues in a timely and neat manner.
- Using problem solving skills to find faults and consistently provide high standard solutions.
- Deliver clear and informative end user training to facilitate the smooth operation of the equipment.
- Accurately completing job reports and explaining the steps taken before a sign-off by the client.
- Communicate and build relationships with clients.
- Identifying sales opportunities with existing clients and feeding back to our Sales team
- Conducting and recording site surveys to a high standard.
- Maintaining standards of technical excellence within the team.
- Occasional working on construction sites where required to support system commissioning
- Ongoing technical development
- Provide the customer with an excellent customer service whilst representing Hutchi
- Accountable for delivering high quality Service fixes for our customers
- Communicate and build relationships with clients
- Always striving to build client trust in the engineer, and the company’s abilities
Requirements
- Demonstrable and significant experience working in a comparable Service Engineer role
- Strong demonstrable experience gained in an AV engineering type role such as wireless mic systems, basic mixers, zoned mixers, DSPs, amplifiers, public address systems, rack wiring, speakers (LowZ and 100v), TVs, HDMI solutions, projectors, interconnections, wiring, connector cable pin-outs
- Knowledge and understanding working in service and technology fields such as, RF/TV/Sat systems, effect lighting, access control, data networks, and automation
- Demonstrable appetite for continuous technical development to attain the breadth of skills of the Hutchi Service Engineer
- A technical mind-set to logically assess an issue to pinpoint the fault
- Previous experience of using problem solving skills to find faults and provide high quality solutions
- Self-motivated with a commitment to the issue at hand
- Able to read and understand AV system schematics and drawings
- Able to terminate cables to industry standard
- Understand PC based IP networks
- ECS – Electrotechnical Certification Scheme or equivalent
- Soldering proficiency, working with audio connectors and cables
- Able to work under pressure to tight timescales
- Flexible approach to working hours
- Presentable in appearance when on site
- Full UK Driving Licence
- Strong technical learning ability.
- Full clean UK driving licence
- Be highly mobile & flexible as a remote engineering covering a wider geographical region
- Be a natural problem solver able to draw on your own knowledge and skill, whilst knowing your own limits and willing to call on support as necessary to deliver the best fit outcomes for our customers
- Happy and willing to work alone for long periods
- Familiar with working in customer environments during their normal operational working, adapting your practices to ensure of the presence of members of the public are taken into consideration and respected
Knowledge of the below is desirable
- CSCS
- IPAF
- PASMA
What we offer in return
- Company Pension Scheme
- Company vehicle
- High-quality equipment
Hutchison Technologies develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities and are currently positioned and marketed as the leading provider of audio visual and lighting solutions to the health and fitness industry. Over the past 30-years, we have built an impressive customer portfolio and reputation as the market leader within our sector.
Please send your CV to careers@hutchison-t.com for consideration in the first instance.
#J-18808-LjbffrService Engineer employer: Hutchison Technologies Ltd.
Hutchison Technologies is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for Service Engineers in the Scotland Central Belt Region. With a strong commitment to employee growth, we offer ongoing technical development, a company pension scheme, and high-quality equipment, ensuring our team members are well-equipped to deliver first-class service. Join us to be part of a market-leading company in the audio-visual and lighting solutions sector, where your skills will be recognised and your contributions valued.
Contact Details:
Hutchison Technologies Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with Hutchison Technologies' products and services. Understanding their audio-visual solutions and how they cater to the health and fitness industry will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. This will demonstrate your ability to think on your feet, which is crucial for a Service Engineer role.
✨Tip Number 3
Network with current or former employees of Hutchison Technologies on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with AV systems and any relevant certifications you hold. Being able to articulate your technical knowledge and continuous learning mindset will set you apart from other candidates.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in AV engineering and service roles. Emphasise your problem-solving skills and any technical certifications you possess, such as ECS or equivalent.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for technology and customer service. Mention specific experiences where you've successfully resolved issues or built strong client relationships.
Showcase Technical Skills:In your application, clearly outline your technical skills related to AV systems, including any experience with wireless mic systems, mixers, and networking. This will demonstrate your suitability for the role.
Highlight Flexibility and Self-Motivation:Mention your ability to work independently and adapt to various environments. Provide examples of how you've managed tight deadlines or worked under pressure in previous roles.
How to prepare for a job interview at Hutchison Technologies Ltd.
✨Showcase Your Technical Skills
Make sure to highlight your experience with AV engineering and any specific technologies mentioned in the job description. Be prepared to discuss how you've solved technical issues in the past, as this will demonstrate your problem-solving abilities.
✨Demonstrate Your Customer Service Skills
Since the role involves building relationships with clients, share examples of how you've provided excellent customer service in previous positions. Emphasise your ability to communicate clearly and effectively, especially when training end users.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of specific instances where you identified faults and delivered high-quality solutions, and be ready to explain your thought process during those situations.
✨Exhibit Flexibility and Adaptability
The job requires a flexible approach to working hours and environments. Be prepared to discuss how you've adapted to changing circumstances in previous roles, particularly in customer-facing situations or under tight deadlines.
