Service Engineer

Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo. Opportunity An exciting opportunity has arisen for a self-motivated, multi-disciplined, driven, and experienced Service Engineer to join Hutchison Technologies. The successful candidate will take pride in supporting our clients and ensuring that we deliver a first-class service while attending multiple clients in a day. The role is based in Manchester and surrounding areas. If required, you could be asked to attend jobs further afield. Responsibilities: Attending client sites and resolving issues in a timely and neat manner. Good communication with clients and line-managers. Using problem solving skills to find faults and consistently provide high standard solutions. Delivering end users training after installation of new devices Accurately completing job reports, explaining steps taken, and getting sign-off by the client Accurately completing other service records Building relationships with clients Identifying sales opportunities with existing clients and feeding back to our Sales team Conducting and recording site surveys to a high standard Maintaining standards of technical excellence within the team Occasionally working on building sites where required to help commission systems. Participating in various training and development. Requirements: A minimum of three-years’ experience** working in a Service Engineer role. Preferably an AV engineering type role (wireless mic systems, basic mixers, zoned mixers, DSPs, amplifiers, public address systems, rack wiring, speakers (LowZ and 100v), TVs, HDMI solutions, projectors, interconnections, wiring, connector cable pin-outs) We also work within other Service and technology fields such as, RF/TV/Sat systems, effect lighting, access control, data networks and automation. With in-house training, you should have an eagerness to develop these skills over time to better service our clients. A technical mind-set to logically assess an issue to pin-point the fault. Previous experience of using problem solving skills to find faults and provide high quality solutions. Self-motivated with a commitment to the issue at hand. Able to read and understand AV system schematics and drawings. Able to terminate cables to industry standard. Understand PC based IP networks. ECS – Electrotechnical Certification Scheme or equivalent Able to work under pressure to tight timescales. Flexible approach to working hours, with overtime paid. Presentable in appearance when on site. Professional in manor. Full UK Driving Licence. Driving anywhere from countryside’s and motorways to city centres. Indefinite rights to work in the UK. Passport holder ** unless applying for a junior/training role Desirable CTS IPAF PASMA AVIXA/Infocom What we offer in return A competitive salary Company Pension Scheme Company vehicle, Laptop, Phone. 32 days paid holiday (including bank holidays) High-quality equipment In-house training on our systems Technical Support (on phone and chat) where needed when out on jobs. Hutchison Technologies develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities and are currently positioned and marketed as the leading provider of audio visual and lighting solutions to the health and fitness industry. Over the past 30-years, we have built an impressive customer portfolio and reputation as the market leader within our sector.