Hutchison Technologies Ltd in Dundee is seeking a Service Support Representative (Technical) to coordinate exemplary customer service and drive prompt resolution of support requests, incidents or tickets across remote and on-site environments.
You will log calls, update customers, and assist with remote fault finding, software updates and knowledge base documentation. A positive team player with IT qualifications and network knowledge will thrive in this fast-paced role.
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IT Helpdesk Technician - On-site Service & Support employer: Hutchi
Hutchison Technologies is an excellent employer, offering a dynamic work environment where Data Installation Engineers can thrive. With a strong focus on employee development through training and certification opportunities, you will be part of a collaborative team that values high standards and innovation. The flexibility of working from Sheffield or anywhere in the UK, combined with the chance to engage in exciting projects across Europe, makes this role both rewarding and meaningful.