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- Tasks: Manage customer billing activities and improve processes in a dynamic team.
- Company: Join Hutcheon Mearns, a market leader experiencing rapid growth.
- Benefits: Enjoy flexible working with 2 days in the office and 3 from home.
- Why this job: Be part of a supportive team focused on innovation and career development.
- Qualifications: Experience in billing or finance, strong attention to detail, and excellent communication skills required.
- Other info: This role is ideal for those looking to grow in a thriving organisation.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking to take your career to the next level with a market-leading organisation? Hutcheon Mearns is delighted to partner with our key client who has an exciting opportunity for a Billing Specialist to join their dynamic team at a time of rapid growth. You'll be working with a diverse range of customers, playing a pivotal role in supporting the billing processes and contributing to the company's ongoing success. The role is based in the office (Glasgow city centre) 2 days per week and 3 from home.
Key Responsibilities:
- Process and manage customer billing activities accurately and efficiently.
- Work closely with internal teams to resolve billing issues and provide exceptional customer service.
- Review and improve existing billing processes, identifying opportunities for optimisation and streamlining.
- Ensure all billing data is captured and processed in a timely manner.
- Maintain strong relationships with both internal stakeholders and customers, addressing inquiries and ensuring satisfaction.
- Collaborate on key projects aimed at enhancing the billing function and broader business operations.
What We're Looking For:
- A keen eye for detail, with the ability to spot discrepancies and improve processes.
- Proven experience in billing or a related finance role, with a solid understanding of billing systems and procedures.
- Strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
- A proactive attitude and the ability to identify areas for continuous improvement.
- Excellent communication skills, with a customer-centric approach.
Why Join?
- Career Development: We believe in investing in our people and offer opportunities for career progression as you grow with the company.
- Exciting Growth: This is a pivotal time to join a thriving organisation with a market-leading reputation.
- Dynamic Team: Be part of a collaborative, supportive team that values innovation and process improvement.
If you're passionate about billing and process improvement and want to be part of an exciting journey in a leading organisation, apply today and take the next step in your career. Only candidates eligible to work in the UK will be considered for this role as no sponsorship is available.
Billing Team Member employer: Hutcheon Mearns
Contact Detail:
Hutcheon Mearns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Team Member
✨Tip Number 1
Familiarise yourself with common billing systems and software used in the industry. Being knowledgeable about these tools can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Highlight any experience you have in process improvement or optimisation. Be prepared to discuss specific examples of how you've streamlined billing processes in previous roles, as this aligns perfectly with what they're looking for.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've resolved billing issues or handled customer inquiries effectively. This will showcase your ability to maintain strong relationships, which is crucial for this role.
✨Tip Number 4
Research Hutcheon Mearns and their client to understand their values and culture. Tailoring your conversation to reflect their mission and demonstrating your enthusiasm for being part of a dynamic team can make a lasting impression.
We think you need these skills to ace Billing Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in billing or finance roles. Emphasise your attention to detail and any specific billing systems you have worked with, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your skills align with the responsibilities listed, particularly your ability to improve processes and provide excellent customer service.
Showcase Relevant Skills: When detailing your experience, focus on skills that match the job description, such as organisational skills, problem-solving abilities, and communication skills. Use specific examples to demonstrate how you've successfully managed billing activities in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Look for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Hutcheon Mearns
✨Showcase Your Attention to Detail
As a Billing Team Member, having a keen eye for detail is crucial. Be prepared to discuss specific examples from your past experience where you identified discrepancies or improved processes. This will demonstrate your ability to excel in the role.
✨Demonstrate Your Customer Service Skills
Since the role involves working closely with customers, highlight your communication skills and customer-centric approach. Share instances where you resolved billing issues or enhanced customer satisfaction, showcasing your proactive attitude.
✨Familiarise Yourself with Billing Systems
Make sure you have a solid understanding of billing systems and procedures. Research common tools used in the industry and be ready to discuss how you've used similar systems in previous roles, as this will show your readiness to hit the ground running.
✨Prepare for Process Improvement Discussions
The company values innovation and process improvement, so come prepared with ideas on how to optimise billing processes. Think about past experiences where you contributed to streamlining operations and be ready to share those insights during the interview.
