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- Tasks: Support customers and localise game content while working remotely.
- Company: Leading mobile games developer with a focus on teamwork and diversity.
- Benefits: Flexible remote work, creative environment, and a chance to make an impact.
- Why this job: Join a dynamic team and help shape the gaming experience for players worldwide.
- Qualifications: Bilingual in German or Italian with customer support experience.
- Other info: 6-month contract with opportunities for creativity and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
A leading mobile games developer is seeking a Customer Support/Localisation Specialist for a 6-month remote contract. Ideal candidates should have experience in customer support, be bilingual in languages like German or Italian, and possess strong communication skills.
Responsibilities include:
- Handling inquiries
- Resolving complaints
- Localizing content
The company values teamwork, transparency, and diversity, making it a unique workplace for creative individuals.
Remote VIP Support & Localisation Specialist (6-Month) employer: Hutch
Contact Detail:
Hutch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote VIP Support & Localisation Specialist (6-Month)
✨Tip Number 1
Get to know the company culture! Since they value teamwork and diversity, show how you can contribute to that vibe. Research their games and mention your favourite in your conversation to connect on a personal level.
✨Tip Number 2
Brush up on your bilingual skills! If you're fluent in German or Italian, practice some key phrases related to customer support. This will not only impress them but also show your commitment to the role.
✨Tip Number 3
Prepare for common interview questions! Think about how you've handled customer complaints in the past and be ready to share specific examples. We want to hear your stories that highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the world of mobile games.
We think you need these skills to ace Remote VIP Support & Localisation Specialist (6-Month)
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone bilingual, make sure to highlight your language skills right at the top of your application. If you’re fluent in German or Italian, let us know how you've used these languages in customer support or localisation roles.
Tailor Your Experience: When you’re writing about your past experiences, focus on those that relate directly to customer support and localisation. Use specific examples that showcase your problem-solving skills and how you’ve handled inquiries or complaints effectively.
Be Yourself: We value creativity and individuality, so don’t be afraid to let your personality shine through in your application. Share a bit about what makes you unique and how you can contribute to our diverse team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Hutch
✨Know Your Languages
Since the role requires bilingual skills, brush up on your German or Italian. Be ready to demonstrate your language proficiency during the interview, perhaps by answering a few questions in your second language.
✨Showcase Your Customer Support Experience
Prepare specific examples from your past roles where you successfully handled customer inquiries or resolved complaints. Highlight your problem-solving skills and how you maintained a positive customer experience.
✨Understand Localisation
Familiarise yourself with the localisation process in gaming. Be prepared to discuss how you would approach localising content for different cultures and languages, showing your understanding of the nuances involved.
✨Emphasise Teamwork and Diversity
The company values teamwork and diversity, so be sure to share experiences that showcase your ability to work collaboratively in diverse teams. Discuss how you appreciate different perspectives and how they contribute to creativity.
