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- Tasks: Support customers and localise game content while working remotely.
- Company: Leading mobile games developer with a focus on teamwork and diversity.
- Benefits: Flexible remote work, creative environment, and a chance to make an impact.
- Why this job: Join a dynamic team and enhance your skills in customer support and localisation.
- Qualifications: Bilingual in German or Italian with strong communication skills.
- Other info: 6-month contract with opportunities for creative individuals.
The predicted salary is between 24000 - 36000 £ per year.
A leading mobile games developer is seeking a Customer Support/Localisation Specialist for a 6-month remote contract. Ideal candidates should have experience in customer support, be bilingual in languages like German or Italian, and possess strong communication skills.
Responsibilities include:
- Handling inquiries
- Resolving complaints
- Localizing content
The company values teamwork, transparency, and diversity, making it a unique workplace for creative individuals.
Remote VIP Support & Localisation Specialist (6-Month) in London employer: Hutch
Contact Detail:
Hutch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote VIP Support & Localisation Specialist (6-Month) in London
✨Tip Number 1
Get to know the company culture! Research their values around teamwork, transparency, and diversity. When you chat with them, drop in how your personal values align with theirs – it shows you're a great fit!
✨Tip Number 2
Practice your communication skills! Since this role is all about handling inquiries and resolving complaints, try role-playing common customer scenarios with a friend. It’ll help you feel more confident during interviews.
✨Tip Number 3
Show off your bilingual skills! If you're fluent in German or Italian, make sure to highlight that in conversations. You could even throw in a few phrases during your interview to impress them!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and connect with the right people. Plus, it’s a great way to show your enthusiasm for the role!
We think you need these skills to ace Remote VIP Support & Localisation Specialist (6-Month) in London
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone bilingual, make sure to highlight your language skills right at the top of your application. If you’re fluent in German or Italian, let us know how you've used these languages in customer support or localisation roles.
Tailor Your Experience: When you’re writing about your past experiences, focus on those that relate directly to customer support and localisation. Use specific examples that showcase your problem-solving skills and how you’ve handled inquiries or complaints effectively.
Be Yourself: We value creativity and individuality, so don’t be afraid to let your personality shine through in your application. Share a bit about what makes you unique and how you can contribute to our diverse team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you into the process as soon as possible!
How to prepare for a job interview at Hutch
✨Know Your Languages
Since the role requires bilingual skills, brush up on your German or Italian before the interview. Be ready to demonstrate your language proficiency, perhaps by answering a few questions in that language or discussing your experience with localisation.
✨Showcase Your Customer Support Experience
Prepare specific examples from your past roles where you successfully handled customer inquiries or resolved complaints. Highlight your problem-solving skills and how you maintained a positive attitude while dealing with challenging situations.
✨Emphasise Teamwork and Diversity
The company values teamwork and diversity, so be sure to share experiences that showcase your ability to work collaboratively in diverse teams. Discuss how you’ve contributed to a positive team environment and embraced different perspectives.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Mention how you align with their focus on transparency and creativity during the interview. This shows that you’re not just interested in the job, but also in being a part of their unique workplace.
