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- Tasks: Supervise staff, engage customers, and ensure store standards while supporting the leadership team.
- Company: HUSTLER Hollywood is a dynamic retail brand focused on adult products and customer engagement.
- Benefits: Enjoy monthly bonuses, great employee discounts, and a fun work environment.
- Why this job: Join a growing team where you can develop skills and make an impact in a vibrant culture.
- Qualifications: Must be 18+, with key holder experience preferred and strong communication skills.
- Other info: Flexible hours available, including weekends; must be able to lift 50 lbs.
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Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bonuses and enjoy Great Employee Discounts!
Summary
The Shift Supervisor is responsible for supporting the Store Leadership Team in the absence of a manager on the sales floor. The Shift Supervisors primary duties consists of supervising store staff, ensuring the highest level of customer engagement, and selling. The Shift Supervisor represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork.
We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text.
Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift
- Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising
- The ability to stand/walk for extended periods of time
- Must have ability to safely lift 50 lbs. without restrictions
- Able to regularly perform store maintenance items sweep, vacuum, empty trash, clean
- Ability to use and climb ladders and/or step stools
- Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.)
- The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations
- Noise level in the work environment is usually moderate to loud
- Adult content environment
- Must be at least 18 years old
All job requirements in the job description provided indicate the minimum level of knowledge, skills,
and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.
I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for my position. I attest that I can perform the essential job functions as outlined with or without any reasonable accommodations.
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Essential Duties And Responsibilities
- Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand
- Responsible for holding store keys to open and close without management as necessary
- Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs
- Manages rest and meal break schedules and ensures that all zones are covered
- Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette
- Assists with managing company standards of merchandise presentations, signage and displays
- Escalates performance concerns to the Store Manager
- Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers
- Assists with store security including checking bags and monitoring fitting rooms
- Ensures that store staff are treated professionally, courteously and respectfully
- Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager
- Adheres to and ensures compliance with all LP policies
- Has full understanding/knowledge of inventory management procedures
- Represents the company in a professional and positive manner
- Other duties as assigned
Qualifications
- At least 1 year of key holder experience in a retail setting preferred
- Excellent verbal and written communication skills
- Must be available to work weekends (Friday, Saturday, and Sunday)
- Must commit to two store closings per week, including one being Friday or Saturday
- Ability to utilize retail POS System & Inventory Scanner
- Must be able to make change using American Monetary units
- Ability to carry out detailed tasks and projects with minimal direction or supervision
- Strong interpersonal skills and ability to build positive working relationships
- Completion of the Shift Supervisor three month training program
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Retail
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Shift Supervisor - PT employer: HUSTLER Hollywood
Contact Detail:
HUSTLER Hollywood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - PT
✨Tip Number 1
Familiarise yourself with HUSTLER Hollywood's brand and values. Understanding their unique selling points and customer engagement strategies will help you demonstrate your alignment with the company during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in previous roles. Highlighting your ability to motivate and inspire others will be crucial for a Shift Supervisor position.
✨Tip Number 3
Be ready to discuss your experience with customer service, especially in challenging situations. The role requires handling difficult customers, so demonstrating your conflict resolution skills will set you apart.
✨Tip Number 4
Prepare questions about the store's operations and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you, while also impressing the interviewers with your proactive approach.
We think you need these skills to ace Shift Supervisor - PT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous supervisory roles in retail. Emphasise skills like customer engagement, team leadership, and sales achievements that align with the Shift Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at HUSTLER Hollywood and how your background makes you a great fit for their dynamic environment.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, teamwork, and the ability to handle difficult situations. Use examples from your past experiences to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at HUSTLER Hollywood
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or handled difficult situations. This will show that you're ready to take on the responsibilities of the role.
✨Understand Customer Engagement
Customer service is key in this role. Be ready to discuss how you would ensure high levels of customer engagement and satisfaction. Think of specific strategies you've used in the past to enhance customer experiences and be prepared to share them.
✨Familiarise Yourself with the Brand
Research HUSTLER Hollywood and understand their brand values and products. Being knowledgeable about the company will not only impress your interviewers but also help you align your answers with their expectations and culture.
✨Prepare for Physical Demands
This role requires physical stamina, so be ready to discuss your ability to handle the physical aspects of the job, such as lifting heavy items and standing for long periods. Highlight any relevant experience that showcases your capability to meet these demands.
