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- Tasks: Join our team as a Service Engineer, maintaining and repairing Husqvarna Construction machinery.
- Company: Be part of a leading company in construction equipment with a focus on innovation and service.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a dynamic environment.
- Why this job: This role offers hands-on experience, customer interaction, and the chance to solve real-world problems.
- Qualifications: You need a valid driving license and experience with mechanical and electrical equipment.
- Other info: We're always accepting applications, so don't miss your chance to join us!
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Service Engineer (SE) to join our growing aftersales and service team, reporting to the Service Centre Manager – South.
Based in our Thurrock service centre, this is a full-time position responsible for the maintenance, service, and repair of all plant and machinery associated with the Husqvarna Construction product range.
Key Responsibilities:
- Manage workload and maintain high levels of customer service, including administrative duties and team objectives.
- Have a working knowledge of industry standards, product details, and company services.
- Read and interpret electronic and hydraulic drawings.
- Provide exemplary customer service, maintaining relationships and resolving concerns professionally.
- Work with the Service Centre Manager to ensure adherence to industry regulations and laws.
- Resolve service problems, improve service methods, and increase productivity.
- Ensure standards are met and repair work is carried out effectively and thoroughly.
- Interface with internal teams and external customers to deliver solutions.
- Possess a valid driving license.
- Experience with electrical, hydraulic, petrol, and diesel equipment, including diagnosing and repairing mechanical and electrical issues.
- Troubleshoot and respond to customer concerns.
- Be reliable and accountable for all job aspects.
- Proficient in MS Word, PowerPoint, Excel, and Outlook.
- Excellent communication, analytical, and interpersonal skills.
- Ability to work independently in a fast-paced environment.
- Strong time management, adaptability, decision-making, and problem-solving skills.
- Attention to detail and the ability to multi-task under pressure.
Last date to apply: We are continuously accepting applications.
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Service Engineer - South employer: Husqvarna Group
Contact Detail:
Husqvarna Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - South
✨Tip Number 1
Familiarise yourself with the Husqvarna Construction product range. Understanding the specific machinery and equipment you'll be working with will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Brush up on your knowledge of electronic and hydraulic drawings. Being able to read and interpret these documents is crucial for a Service Engineer, and showcasing this skill can set you apart from other candidates.
✨Tip Number 3
Highlight your customer service experience in conversations or interviews. Since maintaining relationships and resolving concerns is key in this role, demonstrating your ability to handle customer interactions effectively will be beneficial.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've improved service methods in previous roles. The ability to troubleshoot and enhance productivity is essential, so come ready with examples that showcase your expertise.
We think you need these skills to ace Service Engineer - South
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Engineer. Familiarise yourself with the Husqvarna Construction product range and the skills required for maintenance and repair work.
Tailor Your CV: Highlight your relevant experience in electrical, hydraulic, petrol, and diesel equipment. Make sure to include specific examples of how you've diagnosed and repaired mechanical and electrical issues in previous roles.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer service skills and your ability to manage workload effectively. Mention your proficiency in MS Office and any relevant certifications that align with the job requirements.
Showcase Problem-Solving Skills: Provide examples in your application of how you've resolved service problems or improved service methods in past positions. This will demonstrate your analytical and decision-making abilities, which are crucial for the role.
How to prepare for a job interview at Husqvarna Group
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of electrical, hydraulic, petrol, and diesel equipment. Be prepared to discuss your experience diagnosing and repairing mechanical and electrical issues, as this will be crucial for the role.
✨Demonstrate Customer Service Skills
Since the role involves maintaining customer relationships, think of examples where you've provided exemplary customer service. Be ready to explain how you resolved concerns professionally and maintained high levels of service.
✨Familiarise Yourself with Industry Standards
Understand the relevant industry standards and regulations that apply to the role. This knowledge will show that you're serious about compliance and can work effectively within the company's framework.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully resolved service problems or improved service methods. Highlight your analytical skills and how they contributed to increased productivity in previous roles.
