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- Tasks: Join our team to maintain and repair Husqvarna Construction machinery while delivering top-notch customer service.
- Company: Be part of a dynamic company focused on innovation in construction equipment and exceptional service.
- Benefits: Enjoy a full-time role with opportunities for growth, plus a supportive work environment.
- Why this job: This role offers hands-on experience, a chance to solve real problems, and build lasting customer relationships.
- Qualifications: You need a valid driving license and experience with electrical and hydraulic equipment.
- Other info: We're based in Doncaster now but moving to Leeds in 2026, so get ready for an exciting change!
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Service Engineer (SE) to join our growing aftersales and service team, reporting to the Acting Service Manager North. Based in our Doncaster Service Centre, transferring to Leeds in H1 2026, this is a full-time position with responsibility for the maintenance, service, and repair of all plant and machinery associated with the Husqvarna Construction product range.
Responsibilities:
- Manage workload and effectively maintain high levels of customer service while performing necessary administrative duties as required.
- Have a working knowledge of industry standards and practices, including product details and company services offered.
- Read and interpret electronic and hydraulic drawings.
- Offer exemplary customer service, maintaining customer relationships and ensuring repeat customers by addressing concerns or complaints quickly and professionally.
- Work with the Doncaster/Leeds service centre manager to maintain and manage industry regulations, ensuring adherence to all regulations.
- Resolve service problems and improve current service methods to increase productivity and customer service.
- Ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.
- Interface with both internal team members and external customers as part of a solution-based service process.
- Diagnose and repair mechanical and electrical equipment.
- Troubleshoot and respond to customer concerns.
- Maintain a proven record of reliability and accountability for all aspects of the job.
- Utilize computer skills including MS Word, PowerPoint, Excel, and Outlook.
- Demonstrate excellent analytical, interpersonal, and communication skills, able to communicate complex technical issues in an easy-to-understand manner.
- Work in a fast-paced, self-directed, entrepreneurial environment.
- Be resourceful, with the ability to work independently.
- Exhibit strong time management skills and the ability to adapt to changing circumstances.
- Utilize decision-making, problem resolution, and creative thinking skills.
- Pay attention to detail and manage multiple tasks with shifting priorities.
Minimum Requirements:
- Valid driving license.
- Experience as a service engineer working with electrical and hydraulic equipment, along with both petrol and diesel-powered equipment.
We are continuously accepting applications.
Service Engineer employer: Husqvarna Group
Contact Detail:
Husqvarna Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the Husqvarna Construction product range. Understanding the specific machinery and equipment you'll be working with will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Brush up on your knowledge of industry standards and practices. Being well-versed in these areas will demonstrate your commitment to maintaining high levels of customer service and adherence to regulations, which is crucial for this role.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of examples from your past experience where you successfully diagnosed and repaired mechanical or electrical issues, as this will highlight your ability to handle the responsibilities of a Service Engineer.
✨Tip Number 4
Practice your communication skills, especially in explaining complex technical issues in simple terms. This is vital for maintaining customer relationships and ensuring repeat business, so being able to convey information clearly will set you apart.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a service engineer, particularly with electrical and hydraulic equipment. Include specific examples of your work with petrol and diesel-powered machinery to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your ability to manage workloads, provide excellent customer service, and your familiarity with industry standards and practices.
Highlight Technical Skills: In your application, emphasise your technical skills, especially your ability to read and interpret electronic and hydraulic drawings. Mention your proficiency in using MS Office tools like Word, PowerPoint, Excel, and Outlook.
Showcase Problem-Solving Abilities: Provide examples in your application that illustrate your problem-solving skills and how you've successfully resolved service issues in the past. This will demonstrate your resourcefulness and ability to adapt to changing circumstances.
How to prepare for a job interview at Husqvarna Group
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of electrical and hydraulic systems, as well as the specific machinery related to the Husqvarna Construction product range. Being able to discuss technical details confidently will impress the interviewers.
✨Showcase Your Customer Service Skills
Since this role involves maintaining customer relationships, be prepared to share examples of how you've handled customer complaints or concerns in the past. Highlight your ability to resolve issues quickly and professionally.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've diagnosed and repaired mechanical or electrical equipment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Familiarise Yourself with Company Standards
Research the industry standards and regulations relevant to the role. Showing that you understand the importance of adhering to these standards will demonstrate your commitment to quality and safety in your work.
