At a Glance
- Tasks: Engage customers, provide exceptional service, and maintain visual standards in our Fenwick concession.
- Company: Hush is a leading UK fashion brand known for effortless style and a relaxed culture.
- Benefits: Enjoy a competitive pay of £12.60 per hour plus a clothing allowance and flexible hours.
- Other info: This is a part-time role requiring 20 hours per week, including weekends.
- Why this job: Join a growing brand with a vibrant culture and the chance to make a real impact.
- Qualifications: Previous fashion retail experience and strong communication skills are essential.
Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued to grow, and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
THE ROLE
We are looking for a talented Sales Consultant with an innate sense of style and a dedication to delivering exceptional customer service to join our Fenwick concession in Newcastle. Reporting to the Retail Ops Manager, you will ensure an exceptional, on-brand customer experience, driving sales through excellent customer service and maintaining visual standards. You will engage customers with your welcoming approach, showcasing your passion and knowledge for Hush products. As a motivated individual, you will prioritise achieving KPIs and collaborating effectively within the team. Please note this is a 20-hour contract and will require some weekend working.
Responsibilities
- Engage with customers to understand their needs and preferences.
- Develop and maintain strong relationships with existing customers while seeking new business opportunities.
- Provide exceptional customer service throughout the sales process.
- Keep up-to-date with product knowledge and industry trends to provide informed recommendations.
- Build and maintain relationships with our John Lewis Partners.
- Maintain floor standards in line with brand guidelines.
- Support with new product launches when required.
The Person:
- Available to work 20 hours per week, various shift patterns across Mon-Sun.
- Previous experience in fashion retail is essential.
- Strong communication skills, both verbal and written.
- Ability to work independently and build strong working relationships with our external partners.
- Excellent problem-solving skills and a proactive approach to challenges.
- A genuine interest in helping customers find the right solutions for their needs.
We are committed to fostering diversity, equity and inclusion in everything we do.
Job Types: Part-time, Permanent
Pay: £12.60 per hour + Clothing Allowance
Expected hours: 20 hours per week
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - Fenwick, Newcastle in Newcastle upon Tyne
✨Get Hands-On with the Fashion Community
Dive into local fashion events, markets, and pop-ups when you’re hunting for that part-time gig! Trust us, making connections directly within the fashion community can open doors you didn’t even know existed, plus it shows your commitment to the industry.
✨Show Off Your Creative Side
Create an Instagram or blog dedicated to your fashion insights or personal styles. This isn't just for personal branding but also a way to catch the eye of brands like Hush when they’re looking for part-time talent. It’s all about visibility!
✨Leverage Your Student Networks
If you're at uni, don’t underestimate the power of your career services and fashion societies. They often have exclusive partnerships with local brands and can get you interviews or insights about part-time roles before they hit the mainstream job boards.
✨Apply Directly and Get Noticed
Always look to apply directly through websites like Hush instead of just relying on job boards. Show that you're keen by reaching out directly with a quick note expressing your interest in their brand and any potential part-time openings.
We think you need these skills to ace Sales Consultant - Fenwick, Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Personal Style:In the fashion-apparel industry, it’s all about expressing your unique sense of style. Make sure your CV reflects your fashion knowledge and personal aesthetic. Consider adding links to your social media style accounts or any fashion blogs you've contributed to – this gives us a taste of your fashion sense and creativity!
Highlight Relevant Experience:When applying for a part-time role in fashion, highlight your relevant experience in retail or any fashion-related jobs. Focus on customer service skills and your ability to work in a fast-paced environment. If you’ve taken courses or have certifications related to fashion or merchandising, don’t forget to mention those too!
Guarantee Flexibility in Your Application:As this is a part-time position, we really need to see your availability right off the bat. Make it easy for us by including a clear section in your CV or cover letter outlining when you can work, as well as any commitments you might have. This helps us understand your fit for the role immediately!
Craft a Passionate Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about fashion and how you can contribute to our team at Hush. Talk about any current fashion trends you love or brands that inspire you, and tie this back to the role. We love to see enthusiasm and a keen interest in the industry!
How to prepare for a job interview at Hush
✨Show Off Your Style Knowledge
In fashion, it's all about showcasing your awareness of current trends and styles. Brush up on the latest collections and buzzworthy designers, and be ready to discuss why you love them or how they influence your style. This helps us connect with you on a personal level and see how you fit into Hush's vibe!
✨Bring Your Portfolio to Life
If you've got a portfolio—whether it’s mood boards, sketches, or even snapshots of your style development—make sure to bring it along. Talk us through your creative process! As we're eyeing a part-time role, we want to see your passion and how you can contribute to our team even in a flexible capacity.
✨Prepare for a Practical Assessment
Depending on the role, you might be asked to demonstrate your fashion sense through a practical task—like styling an outfit or merchandising a small display. Don't forget to prep some popular looks and practice your presentation. It’s a chance to show how you think on your feet and bring your fashion ideas to life!
✨Express Your Availability and Flexibility
Being part-time means we need someone who can fit into our schedule seamlessly. Be upfront about your availability, but also highlight your eagerness to adapt and grow within Hush. This shows not only your commitment but also your understanding of the dynamic nature of retail hours.
