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For Companies At a Glance
- Tasks: Engage customers, drive sales, and maintain visual standards in a stylish retail environment.
- Company: Hush is a leading UK fashion brand known for its effortless style and relaxed culture.
- Benefits: Enjoy a competitive pay of £12.60 per hour plus a clothing allowance and flexible hours.
- Why this job: Join a growing brand with a vibrant culture and the chance to make a real impact.
- Qualifications: Previous fashion retail experience and strong communication skills are essential.
- Other info: This is a part-time role requiring 20 hours per week, including weekends.
Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued to grow, and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
THE ROLE
We are looking for a talented Sales Consultant with an innate sense of style and a dedication to delivering exceptional customer service to join our Fenwick concession in Newcastle. Reporting to the Retail Ops Manager, you will ensure an exceptional, on-brand customer experience, driving sales through excellent customer service and maintaining visual standards. You will engage customers with your welcoming approach, showcasing your passion and knowledge for Hush products. As a motivated individual, you will prioritise achieving KPIs and collaborating effectively within the team. Please note this is a 20-hour contract and will require some weekend working.
Responsibilities
- Engage with customers to understand their needs and preferences.
- Develop and maintain strong relationships with existing customers while seeking new business opportunities.
- Provide exceptional customer service throughout the sales process.
- Keep up-to-date with product knowledge and industry trends to provide informed recommendations.
- Build and maintain relationships with our John Lewis Partners.
- Maintain floor standards in line with brand guidelines.
- Support with new product launches when required.
The Person:
- Available to work 20 hours per week, various shift patterns across Mon-Sun.
- Previous experience in fashion retail is essential.
- Strong communication skills, both verbal and written.
- Ability to work independently and build strong working relationships with our external partners.
- Excellent problem-solving skills and a proactive approach to challenges.
- A genuine interest in helping customers find the right solutions for their needs.
We are committed to fostering diversity, equity and inclusion in everything we do.
Job Types: Part-time, Permanent
Pay: £12.60 per hour + Clothing Allowance
Expected hours: 20 hours per week
Sales Consultant - Fenwick, Newcastle employer: Hush
Contact Detail:
Hush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Fenwick, Newcastle
✨Tip Number 1
Familiarise yourself with Hush's product range and brand ethos. Understanding their style and customer base will help you engage effectively with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous retail experiences, particularly in fashion. Highlight specific examples where you provided exceptional customer service or achieved sales targets to showcase your suitability for the role.
✨Tip Number 3
Showcase your communication skills by practicing how you would approach customers. Think about how you can create a welcoming atmosphere and build rapport quickly, as this is key to succeeding in a sales consultant role.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding shift patterns. Since the role requires weekend work, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Sales Consultant - Fenwick, Newcastle
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hush's brand values, style, and product range. This will help you tailor your application to reflect your understanding of their ethos and how you can contribute to their vision.
Highlight Relevant Experience: Emphasise any previous experience in fashion retail or customer service. Use specific examples to demonstrate how your skills align with the responsibilities outlined in the job description.
Showcase Your Passion: In your cover letter, express your genuine interest in fashion and helping customers. Share why you are excited about the opportunity to work with Hush and how you can enhance the customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hush
✨Show Your Passion for Fashion
Make sure to express your genuine interest in fashion and the Hush brand during the interview. Share your personal style and how it aligns with the company's aesthetic, as this will demonstrate your enthusiasm for the role.
✨Know Your Products
Familiarise yourself with Hush's product range and current trends in the fashion industry. Being able to discuss specific items and their features will show that you are proactive and knowledgeable, which is crucial for a Sales Consultant.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples from your previous experience where you provided outstanding customer service. Highlight situations where you went above and beyond to meet customer needs, as this is key for the role at Hush.
✨Be Ready to Discuss KPIs
Understand what Key Performance Indicators (KPIs) are relevant to the role and be prepared to discuss how you have met or exceeded them in past positions. This shows that you are results-driven and understand the importance of sales targets.
