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For Companies At a Glance
- Tasks: Engage customers, provide exceptional service, and maintain visual standards in a fashion retail environment.
- Company: Hush is a leading UK online fashion retailer known for its effortless style and laidback aesthetic.
- Benefits: Enjoy exclusive discounts, social events, and growth opportunities in a supportive workplace.
- Why this job: Join a dynamic team, make an impact in fashion, and thrive in a creative culture.
- Qualifications: Previous fashion retail experience, strong communication skills, and a passion for customer service required.
- Other info: Weekend availability is essential; this role is based in Central London.
Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued to grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
About the role
We are looking for talented Sales Consultants with an innate sense of style and a dedication to delivering exceptional customer service to join our John Lewis concessions in Central London. Reporting to the Retail Manager, you will ensure an exceptional, on-brand customer experience, driving sales through excellent customer service and maintaining visual standards. You will engage customers with your welcoming approach, showcasing your passion and knowledge for Hush products. As a motivated individual, you will prioritise achieving KPIs and collaborating effectively within the team. Please note this will require weekend working.
What you’ll do
- Engage with customers to understand their needs and preferences.
- Develop and maintain strong relationships with existing customers while seeking new business opportunities.
- Provide exceptional customer service throughout the sales process.
- Keep up-to-date with product knowledge and industry trends to provide informed recommendations.
- Build and maintain relationships with our John Lewis Partners.
- Maintain floor standards in line with brand guidelines.
- Support with new product launches when required.
What you’ll bring
- Available to work 37.5 hours per week, various shift patterns across Mon-Sun.
- Previous experience in fashion retail is essential.
- Strong communication skills, both verbal and written.
- Ability to work independently and build strong working relationships with our external partners.
- Excellent problem-solving skills and a proactive approach to challenges.
- A genuine interest in helping customers find the right solutions for their needs.
Why you’ll love it here
- A supportive, dynamic, and creative workplace.
- Growth opportunities as we expand and innovate.
- Social events that celebrate our collective achievements.
- Exclusive company discounts and perks.
Our Commitment
At Hush, we embrace diversity as a strength that drives innovation and creativity. We are dedicated to building an inclusive workplace where individuality is celebrated, and everyone feels empowered to succeed. Our culture reflects our commitment to equal opportunities and respect for all.
If you’re ready to shape the future of a leading fashion brand and make your mark, apply now!
Job Types: Full-time, Permanent
Location: Oxford Street & Peter Jones
Pay: £13.85 per hour
Expected hours: 37.5 per week
Sales Consultant (Central London) employer: Hush
Contact Detail:
Hush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (Central London)
✨Tip Number 1
Familiarise yourself with Hush's brand identity and product range. Understanding their unique style and customer base will help you engage effectively with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Prepare to discuss your previous retail experience in detail, especially any roles where you provided exceptional customer service. Highlight specific examples of how you met or exceeded sales targets, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your knowledge of current fashion trends and how they relate to Hush's offerings. Being able to discuss recent styles or popular items will demonstrate your genuine interest in the industry and the role.
✨Tip Number 4
Network with current or former employees of Hush if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Sales Consultant (Central London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fashion retail. Emphasise your customer service skills and any previous roles where you successfully engaged with customers or achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of Hush's brand values. Mention specific examples of how you've delivered exceptional customer service in the past.
Showcase Your Style Knowledge: In your application, demonstrate your knowledge of current fashion trends and how they relate to Hush's offerings. This will show your genuine interest in the role and the brand.
Highlight Team Collaboration: Discuss your ability to work effectively within a team. Provide examples of how you've collaborated with colleagues to achieve common goals, especially in a retail environment.
How to prepare for a job interview at Hush
✨Show Your Passion for Fashion
Make sure to express your genuine interest in fashion and the Hush brand during the interview. Share your personal style and how it aligns with the laidback aesthetic of Hush, as this will demonstrate your fit for the role.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Be ready to discuss how you would engage with customers, understand their needs, and provide exceptional service, showcasing your problem-solving skills.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to sales roles in retail. Be prepared to discuss how you have met or exceeded KPIs in previous positions, as this will highlight your motivation and results-driven approach.
✨Demonstrate Team Collaboration
Since the role involves working closely with a team, be ready to share examples of how you've successfully collaborated with colleagues in the past. Highlight your ability to build strong relationships, especially with external partners like John Lewis.
