Retail Store Manager
Retail Store Manager

Retail Store Manager

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Hush

At a Glance

  • Tasks: Lead our new high-street stores, creating a calm and welcoming environment for customers.
  • Company: Hush, a female-founded fashion brand with exciting growth plans.
  • Benefits: Generous holiday allowance, staff discounts, and ongoing development opportunities.
  • Other info: Join a supportive and inclusive culture that values creativity and diversity.
  • Why this job: Be part of something new and shape the future of Hush on the high street.
  • Qualifications: Experience in retail management or strong assistant manager ready to step up.

The predicted salary is between 30000 - 40000 £ per year.

The Hush you know and love is coming to Guildford & Marlow. This September, we’re opening our first high-street stores and looking for Store Managers to shape what comes next. Hush is a female-founded, female-led fashion brand with ambitious growth plans over the next few years. Known for effortless style, thoughtful design, and a relaxed way of living, we’re now taking our first steps onto the high street.

These aren’t traditional store openings. They’re the beginning of something new for us and for our customers. We’re creating spaces that feel calm, considered, and personal. Places where everything has been thought about, but nothing feels overdone. Where people feel at ease the moment they walk through the door. And we’re looking for someone who can help bring that to life.

We’re opening our first high-street stores this September in Guildford and Marlow each rooted in the same intention: creating calm, considered spaces where customers feel at ease and genuinely looked after. Across both locations, you’ll lead from the front, balancing a warm, human approach with strong commercial delivery, and creating stores that feel effortless, welcoming, and unmistakably Hush.

What we’re looking for

We’re open to experienced retail leaders, but just as importantly, we’re looking for someone who really understands Hush - and the women who shop with us. Our stores won’t feel like traditional retail spaces. They’ll feel calm, considered, and personal. A place where everything has been thought about, but nothing feels overdone. We’re looking for someone who naturally understands how to create that kind of environment - where customers feel comfortable, unhurried, and genuinely looked after.

  • Experience in a Store Manager role (or strong Assistant Manager ready to step up)
  • A natural understanding of Hush, our aesthetic, and our customer
  • Experience creating a warm, boutique-style service environment
  • The ability to build genuine relationships with customers and teams
  • Strong commercial awareness, balanced with a thoughtful approach to performance
  • A calm, hands-on leadership style with great attention to detail
  • Energy, positivity, and a real love of product and styling

More than anything, we’re drawn to people who already feel connected to the brand - whether through retail experience or simply as someone who knows and loves Hush.

Why Hush

  • A supportive, creative, and collaborative culture
  • The opportunity to build something from the ground up
  • Generous holiday allowance
  • Ongoing development and progression opportunities
  • Staff discount and additional perks

Our commitment

At Hush, we embrace diversity as a strength that drives creativity and innovation. We’re committed to building an inclusive workplace where everyone feels valued, supported, and able to thrive. This is just the beginning. If you’d like to help shape what Hush looks like on the high street - we’d love to hear from you.

Retail Store Manager employer: Hush

Hush is an exceptional employer, offering a supportive and collaborative culture that empowers employees to shape the future of our first high-street stores in Guildford and Marlow. With generous holiday allowances, ongoing development opportunities, and a commitment to diversity and inclusion, Hush provides a unique environment where creativity thrives and every team member feels valued. Join us in creating calm, personal spaces that reflect our brand's ethos and connect with our customers on a deeper level.
Hush

Contact Detail:

Hush Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Store Manager

✨Tip Number 1

Get to know Hush inside out! Familiarise yourself with their brand values, aesthetic, and customer base. This will help you connect on a personal level during interviews and show that you're genuinely passionate about what they stand for.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn or at industry events. They can provide insider tips and might even put in a good word for you. Plus, it shows your commitment to being part of the Hush community.

✨Tip Number 3

Prepare for your interview by thinking about how you can create that calm, considered environment Hush is after. Have examples ready from your past experience where you've successfully built relationships with customers and teams.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hush family and shaping something special on the high street.

We think you need these skills to ace Retail Store Manager

Retail Management
Customer Relationship Building
Commercial Awareness
Attention to Detail
Leadership Skills
Boutique-style Service Creation
Understanding of Brand Aesthetic
Team Collaboration
Positive Energy
Product Knowledge
Adaptability
Communication Skills

Some tips for your application 🫡

Show Your Understanding of Hush: When writing your application, make sure to highlight your understanding of Hush's aesthetic and values. We want to see how you connect with our brand and the women who shop with us, so share your personal experiences or insights that resonate with our mission.

Be Genuine and Personal: We’re all about creating calm and considered spaces, so let your personality shine through in your application. Use a warm and friendly tone to convey your passion for retail and how you can contribute to making our stores feel welcoming and personal.

Highlight Your Leadership Style: As a Store Manager, your leadership style is key! In your application, describe how you lead with a calm, hands-on approach. Share examples of how you've built genuine relationships with customers and teams, and how you balance commercial awareness with a thoughtful service environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows your enthusiasm for being part of the Hush journey right from the start!

How to prepare for a job interview at Hush

✨Know the Brand Inside Out

Before your interview, dive deep into Hush's ethos, aesthetic, and customer base. Familiarise yourself with their product lines and values. This will not only show your genuine interest but also help you articulate how your experience aligns with their vision.

✨Create a Calm Presence

During the interview, embody the calm and considered atmosphere that Hush aims to create in their stores. Practice mindfulness techniques to keep your nerves at bay, and approach questions with a relaxed yet confident demeanour. This will reflect the environment you aspire to cultivate as a Store Manager.

✨Showcase Your Leadership Style

Be prepared to discuss your leadership approach and how it aligns with Hush's values. Share specific examples of how you've built relationships with customers and teams in previous roles. Highlight your ability to balance commercial success with a warm, human touch.

✨Ask Thoughtful Questions

Prepare insightful questions that demonstrate your understanding of Hush's mission and your enthusiasm for the role. Inquire about their plans for store openings, how they envision the customer experience, and what qualities they value most in a Store Manager. This shows you're not just interested in the job, but in contributing to their growth.

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