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- Tasks: Lead our new high-street stores, creating a calm and welcoming shopping experience.
- Company: Female-founded fashion brand with ambitious growth plans and a unique retail approach.
- Benefits: Generous holiday allowance, staff discounts, and ongoing development opportunities.
- Other info: Join a supportive and inclusive culture that values creativity and diversity.
- Why this job: Be part of something new and help shape the future of Hush on the high street.
- Qualifications: Experience in retail management or strong assistant manager ready to step up.
The predicted salary is between 30000 - 40000 £ per year.
The Hush you know and love is coming to Guildford & Marlow. This September, we’re opening our first high-street stores and looking for Store Managers to shape what comes next.
Hush is a female-founded, female-led fashion brand with ambitious growth plans over the next few years. Known for effortless style, thoughtful design, and a relaxed way of living, we’re now taking our first steps onto the high street.
These aren’t traditional store openings. They’re the beginning of something new for us and for our customers. We’re creating spaces that feel calm, considered, and personal. Places where everything has been thought about, but nothing feels overdone. Where people feel at ease the moment they walk through the door. And we’re looking for someone who can help bring that to life.
We’re opening our first high-street stores this September in Guildford and Marlow each rooted in the same intention: creating calm, considered spaces where customers feel at ease and genuinely looked after. Across both locations, you’ll lead from the front, balancing a warm, human approach with strong commercial delivery, and creating stores that feel effortless, welcoming, and unmistakably Hush.
What we’re looking for
We’re open to experienced retail leaders, but just as importantly, we’re looking for someone who really understands Hush - and the women who shop with us. Our stores won’t feel like traditional retail spaces. They’ll feel calm, considered, and personal. A place where everything has been thought about, but nothing feels overdone.
We’re looking for someone who naturally understands how to create that kind of environment - where customers feel comfortable, unhurried, and genuinely looked after. Ideally, you’ll bring:
- Experience in a Store Manager role (or strong Assistant Manager ready to step up)
- A natural understanding of Hush, our aesthetic, and our customer
- Experience creating a warm, boutique-style service environment
- The ability to build genuine relationships with customers and teams
- Strong commercial awareness, balanced with a thoughtful approach to performance
- A calm, hands-on leadership style with great attention to detail
- Energy, positivity, and a real love of product and styling
More than anything, we’re drawn to people who already feel connected to the brand - whether through retail experience or simply as someone who knows and loves Hush.
Why Hush
- A supportive, creative, and collaborative culture
- The opportunity to build something from the ground up
- Generous holiday allowance
- Ongoing development and progression opportunities
- Staff discount and additional perks
Our commitment
At Hush, we embrace diversity as a strength that drives creativity and innovation. We’re committed to building an inclusive workplace where everyone feels valued, supported, and able to thrive. This is just the beginning.
If you’d like to help shape what Hush looks like on the high street - we’d love to hear from you.
Retail Shops Manager employer: Hush
Contact Detail:
Hush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shops Manager
✨Tip Number 1
Get to know Hush inside out! Familiarise yourself with their brand values, aesthetic, and customer base. This will help you connect on a personal level during interviews and show that you're genuinely passionate about what they stand for.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture. This can give you valuable insights and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 3
Prepare for the interview by thinking about how you can create that calm, considered environment Hush is after. Have examples ready from your past experience where you've successfully built relationships with customers and created a welcoming atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hush team and shaping something special on the high street.
We think you need these skills to ace Retail Shops Manager
Some tips for your application 🫡
Show Your Understanding of Hush: When you're writing your application, make sure to highlight your understanding of Hush's aesthetic and values. We want to see how you connect with our brand and the women who shop with us, so share your personal experiences or insights that resonate with our mission.
Be Personal and Warm: Remember, we’re looking for someone who can create a calm and welcoming environment. Use your application to convey your warm personality and how you would bring that to life in our stores. A friendly tone can go a long way in making your application stand out!
Highlight Your Leadership Style: We value a hands-on leadership style, so be sure to showcase your approach to leading teams. Share examples of how you've built genuine relationships with both customers and staff in previous roles. This will help us see how you can create that personal touch we’re after.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of the Hush family right from the start!
How to prepare for a job interview at Hush
✨Know the Brand Inside Out
Before your interview, dive deep into Hush's ethos, aesthetic, and customer base. Familiarise yourself with their latest collections and understand what makes their approach unique. This will help you demonstrate your genuine connection to the brand during the interview.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in creating a warm, boutique-style service environment. Think about specific situations where your calm, hands-on leadership made a difference. This will highlight your ability to foster a welcoming atmosphere that aligns with Hush's vision.
✨Emphasise Customer Relationships
Be ready to discuss how you've built genuine relationships with customers in previous roles. Share stories that illustrate your understanding of customer needs and how you’ve gone above and beyond to ensure they feel looked after. This is key for creating the personal touch Hush aims for.
✨Balance Commercial Awareness with Thoughtfulness
Think about how you've balanced strong commercial performance with a thoughtful approach in past positions. Prepare to discuss metrics or achievements that showcase your commercial awareness while also highlighting how you maintained a calm and considered environment for both customers and staff.