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For Companies At a Glance
- Tasks: Lead our e-commerce platform, driving strategy and optimizations for an exceptional user experience.
- Company: Join Hush, a top UK online fashion retailer known for its effortless style and entrepreneurial culture.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across teams.
- Why this job: Be part of a growing brand that values creativity, hard work, and a laidback approach to fashion.
- Qualifications: 3-5+ years in product management, strong Agile knowledge, and excellent communication skills required.
- Other info: This role can be contract or permanent, offering flexibility in your career path.
The predicted salary is between 36000 - 60000 £ per year.
Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
ROLE PURPOSE
We are seeking a dynamic and results-driven E-Commerce Product Owner to join our team and take ownership of our e-commerce platform and integrations. The ideal candidate will play a crucial role in driving the re-platform project and ongoing optimisation. They will support the Chief Marketing Officer in defining the product strategy and collaborating with cross-functional teams to deliver a best-in-class platform experience. As the Product Owner, you will be the bridge between internal stakeholders, development teams, and customers, ensuring that the platform delivers value, scalability, and an exceptional user experience.
RESPONSIBILITIES
Product Vision & Strategy
- Support the definition and communication of the product vision, strategy, and roadmap for the platform.
- Conduct market research, competitive analysis, and gather customer feedback to identify new opportunities and areas for improvement.
- Align platform objectives with the overall company strategy and goals.
Backlog Management
- Create, prioritise, and manage the product backlog based on business value, customer needs, and technical feasibility.
- Write clear and detailed user stories, acceptance criteria, and requirements for the development team.
- Continuously refine and adjust the backlog to meet changing priorities and market conditions.
Collaboration with Stakeholders
- Act as the main point of contact between business stakeholders and the development team on e-commerce optimisation and integrations.
- Facilitate workshops, sprint planning, and review meetings to ensure alignment and gather input.
- Work closely with relevant departments to build robust view needs or impacts and incorporate them into the product roadmap.
Product Development & Delivery
- Collaborate with designers, developers, and QA teams to ensure timely and high-quality delivery of features.
- Define and track key performance indicators (KPIs) to measure the platform’s success and user satisfaction.
- Make data-driven decisions to optimise the product, enhance features, and solve user pain points.
- Facilitate handover of any development that requires internal maintenance to end users, ensuring clear documentation is captured to futureproof usage and troubleshooting.
User Experience & Feedback
- Monitor user engagement and gather feedback to improve the overall user experience.
- Conduct user testing to validate features and gather insights.
- Ensure the platform meets customer needs and continuously delivers value.
SKILLS, EXPERIENCE and QUALIFICATIONS
- 3-5+ years of experience as a Product Owner, Product Manager, or similar role in a DTC e-commerce environment.
- Experience with SaaS platforms, or enterprise-level solutions.
- Strong understanding of Agile principles and experience working in Scrum or Kanban frameworks.
- Ability to understand complex technical concepts and work closely with development teams.
- Excellent verbal and written communication skills, with the ability to effectively convey product concepts and requirements to stakeholders.
- Strong problem-solving skills, with a customer-centric and end-user approach.
- Proven ability to lead cross-functionally to drive product development from concept to launch.
- Proficiency in project management tools like Jira, Asana, Confluence, or similar.
Product Owner/Product Manager (Contract or Permanent) employer: Hush
Contact Detail:
Hush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner/Product Manager (Contract or Permanent)
✨Tip Number 1
Familiarize yourself with Hush's brand identity and product offerings. Understanding their unique style and customer base will help you align your vision and strategy with their goals, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience with e-commerce platforms by preparing specific examples of past projects where you successfully drove product development and optimization. Highlight any measurable results to demonstrate your impact.
✨Tip Number 3
Emphasize your ability to work cross-functionally. Prepare to discuss how you've collaborated with various teams in the past, as this role requires strong communication and teamwork skills to bridge gaps between stakeholders and developers.
✨Tip Number 4
Stay updated on the latest trends in e-commerce and user experience. Being knowledgeable about current market conditions and customer preferences will allow you to contribute valuable insights during discussions and interviews.
We think you need these skills to ace Product Owner/Product Manager (Contract or Permanent)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Hush's company culture and values. Highlight your alignment with their entrepreneurial roots and relaxed aesthetic in your application.
Tailor Your CV: Make sure your CV reflects your experience as a Product Owner or Product Manager, especially in e-commerce. Emphasize your skills in backlog management, user story writing, and collaboration with cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and how your previous experiences align with the responsibilities outlined in the job description. Mention specific projects where you drove product development or optimization.
Showcase Relevant Skills: Highlight your proficiency in Agile methodologies and project management tools like Jira or Asana. Provide examples of how you've used data-driven decisions to enhance user experience in past roles.
How to prepare for a job interview at Hush
✨Show Your Passion for E-Commerce
Make sure to express your enthusiasm for e-commerce and the fashion industry during the interview. Share specific examples of how you've contributed to similar projects in the past, and demonstrate your understanding of current trends and challenges in the online retail space.
✨Highlight Your Agile Experience
Since the role requires a strong understanding of Agile principles, be prepared to discuss your experience with Scrum or Kanban frameworks. Provide concrete examples of how you've successfully managed product backlogs and facilitated sprint planning sessions.
✨Prepare for Technical Discussions
As a Product Owner, you'll need to communicate effectively with development teams. Brush up on technical concepts related to SaaS platforms and be ready to discuss how you've collaborated with developers in previous roles to deliver high-quality features.
✨Demonstrate Your User-Centric Approach
Emphasize your commitment to user experience by sharing examples of how you've gathered user feedback and conducted testing to improve products. Discuss how you prioritize customer needs in your decision-making process and how this has led to successful outcomes in your previous roles.
