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- Tasks: Lead our flagship concession at John Lewis, creating a warm customer experience.
- Company: Join Hush, a dynamic brand with an entrepreneurial spirit and a collaborative culture.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Why this job: Be the face of Hush, inspiring your team and driving brand love.
- Qualifications: 3+ years in fashion retail, strong people skills, and a flair for styling.
- Other info: Flexible shifts and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 40000 £ per year.
Concession Manager (Full Time) – Oxford Street - John Lewis
Hush began with a simple idea and a big dream - and that entrepreneurial spirit still drives us today. From one woman and a laptop to a growing global brand, we’ve come a long way since 2003, but we’re still small enough to stay agile, creative, and bold in our ambitions. We’re a team that thrives on collaboration, curiosity, and making things happen. Life at Hush is fast-paced and full of energy, but it’s also supportive and welcoming. We celebrate individuality, love a healthy debate, embrace change, and believe in the power of fresh ideas to shape our future.
The Role:
We’re looking for an experienced Concession Manager with an effortless sense of style and a love of people to lead our flagship concession based in John Lewis, Oxford Street. You’ll be the face of Hush in a busy, multi-brand space; building strong relationships with our John Lewis partners, championing the brand and spotting opportunities to grow visibility and performance. Creating a warm, welcoming customer experience that feels authentically Hush will be at the heart of everything you do. Energetic, positive and commercially curious, you’ll lead from the front — inspiring your team, keeping daily operations running smoothly and nurturing a culture where everyone feels confident, supported and motivated to succeed.
Responsibilities:
- Own and deliver sales targets with energy and focus.
- Use trade insights to spot opportunities and share clear actions with the Retail Manager and Head Office.
- Live and breathe the brand, with a natural eye for effortless styling.
- Confidently execute VM updates, keeping the space fresh, elevated and unmistakably Hush.
- Champion Hush in-store, building brand love and upskilling both internal and host-store teams.
- Lead a collaborative, positive team culture that supports growth and development.
The Person:
- 3+ years leading in fashion retail store/concession environment.
- Flexible across Monday–Sunday shifts (37.5 hours).
- A natural people person who builds strong cross-brand relationships and energises teams.
- Confident representing Hush in a multi-brand space.
- Strong eye for styling and VM; bringing effortless, feel-good fashion to life.
- Commercially savvy, able to spot opportunities and drive performance.
- Resilient, hands-on and leads from the front.
We are committed to fostering diversity, equity and inclusion in everything we do.
Sales Manager (Concession - Oxford Street) in London employer: Hush
Contact Detail:
Hush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager (Concession - Oxford Street) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Hush and understanding their brand values. Show them you’re not just another candidate; you’re genuinely excited about what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Concession Manager. Highlight your people skills and commercial savvy to really impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Manager (Concession - Oxford Street) in London
Some tips for your application 🫡
Show Your Passion for Hush: When you're writing your application, let your love for the brand shine through! Share why you’re excited about the opportunity to work with us at Hush and how our values resonate with you. We want to see your personality come alive on the page!
Tailor Your Experience: Make sure to highlight your relevant experience in fashion retail and any leadership roles you've had. Use specific examples that demonstrate how you've successfully driven sales or built strong relationships in previous positions. We love seeing how your journey aligns with our mission!
Be Authentic: Don’t be afraid to let your individuality show! We appreciate a healthy debate and fresh ideas, so feel free to express your unique perspective. Authenticity is key, and we want to know the real you, not just a list of achievements.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised and efficient!
How to prepare for a job interview at Hush
✨Know the Brand Inside Out
Before your interview, dive deep into Hush's brand values, style, and mission. Familiarise yourself with their latest collections and any recent news. This will not only show your genuine interest but also help you articulate how you can contribute to their vision.
✨Showcase Your People Skills
As a Sales Manager, building relationships is key. Prepare examples of how you've successfully led teams or built partnerships in previous roles. Highlight your ability to energise and motivate others, as this aligns perfectly with Hush's collaborative culture.
✨Demonstrate Commercial Savvy
Be ready to discuss how you've used trade insights to drive sales in the past. Think of specific instances where you've spotted opportunities and taken action. This will illustrate your commercial awareness and ability to deliver results, which is crucial for the role.
✨Prepare for Visual Merchandising Questions
Since a strong eye for styling and VM is essential, be prepared to discuss your approach to visual merchandising. Bring examples of how you've kept retail spaces fresh and engaging, and share your thoughts on what makes a great customer experience in a multi-brand environment.