At a Glance
- Tasks: Lead our first high street store, shaping the team and customer experience.
- Company: Female-founded fashion brand with big growth plans and a collaborative culture.
- Benefits: Generous holiday allowance, staff discount, and ongoing development opportunities.
- Other info: Join us in embracing diversity and driving creativity in a supportive environment.
- Why this job: Be part of an exciting journey, building something amazing from the ground up.
- Qualifications: Experience in retail leadership and a passion for creating positive team culture.
The predicted salary is between 30000 - 40000 € per year.
Hush is a female-founded and female-led fashion brand with big growth plans to double the business over the next few years. Founded over 20 years ago, we’re now stepping onto the high street - opening our first standalone store in Guildford this September. This is a big moment for us. And a rare opportunity to be part of it from the very beginning. We create a beautiful range of women’s clothing and accessories, defined by effortless style, thoughtful design and a relaxed way of living. Our culture reflects that - collaborative, entrepreneurial and grounded in doing things well.
About the role
We’re looking for a Store Manager to lead our very first high street store. This isn’t just about running a store - it’s about building one. From shaping the team, to creating the environment, to defining what the Hush in-store experience feels like day to day. You’ll set the tone from the start. At Hush, it’s not just about what customers buy - it’s how they feel when they’re with us. Calm. Comfortable. At ease.
You’ll lead from the front, creating a warm, welcoming space while driving strong commercial performance. Someone who brings energy and ownership, but does it in a way that feels considered, human and true to the brand. Our store is at its best when the whole team is around, so you’ll be contracted to 40 hours per week, including weekends as part of the flow of store life.
What you’ll do
- Drive store performance to achieve targets, using commercial insight.
- Recruit, develop and inspire a high-performing team. You’ll be accountable for a team of c8, and will be setting up and leading the store from day one, establishing ways of working and team culture.
- Deliver a customer experience that feels effortless, warm and true to Hush.
- Champion the brand in-store, identifying opportunities to elevate experience and engagement.
- Working with the central VM team to maintain visual merchandising standards that reflect the Hush aesthetic.
What you’ll bring
- Strong experience leading and developing teams in a retail environment (Store Manager or a high-performing Assistant Manager ready to step up).
- A natural ability to build a positive, high-performing team culture from the ground up.
- A genuine passion for people, creating an environment where individuals feel confident, supported and motivated.
- Commercial awareness, with an understanding of how to drive performance in a considered, sustainable way.
- A love of product, styling and creating a thoughtful customer experience.
- A calm, confident leadership style with great attention to detail.
- Strong communication and relationship-building skills.
- Energy, positivity and a hands-on approach.
Why you’ll love it here
- A supportive, creative and collaborative culture.
- The opportunity to build something from the ground up.
- Generous holiday allowance.
- Ongoing development and progression opportunities.
- Staff discount and additional perks.
Our commitment
At Hush, we embrace diversity as a strength that drives creativity and innovation. We’re committed to building an inclusive workplace where everyone feels valued, supported and able to thrive.
This is just the beginning. If you’d like to shape what Hush looks like on the high street - we’d love to hear from you. No agencies please.
Store Manager - 40 hours per week in Guildford employer: Hush
Hush is an exceptional employer, offering a unique opportunity to be part of our first standalone store in Guildford, where you can shape the team and create a welcoming environment from the ground up. Our supportive and collaborative culture fosters personal growth, with generous holiday allowances and ongoing development opportunities, making it a rewarding place for those passionate about fashion and customer experience. Join us in building something special and enjoy the perks of being part of a female-founded brand that values diversity and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - 40 hours per week in Guildford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hush's ethos, products, and culture. This way, you can show how your values align with theirs and demonstrate your passion for creating that warm, welcoming store experience.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on what it’s really like to work at Hush. This can give you valuable insights and help you tailor your approach during interviews.
✨Tip Number 3
Showcase your leadership style! Prepare examples of how you've built high-performing teams in the past. Highlight your calm, confident approach and how you’ve created positive team cultures that drive performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of Hush from the ground up!
We think you need these skills to ace Store Manager - 40 hours per week in Guildford
Some tips for your application 🫡
Show Your Passion for Hush:When you're writing your application, let your love for the brand shine through! Share why you’re excited about Hush and how our values resonate with you. We want to see that you’re not just looking for a job, but that you genuinely want to be part of our journey.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team from day one. Make sure to showcase your experience in building and developing teams. Use specific examples to illustrate how you've inspired others and created a positive work culture in your previous roles.
Be Commercially Savvy:We’re looking for someone who understands retail performance. In your application, mention any relevant experience you have with driving sales or improving store performance. Show us that you can balance commercial insight with a warm customer experience!
Keep It Personal and Authentic:Your application should reflect who you are! Don’t be afraid to inject a bit of your personality into your writing. We appreciate authenticity and want to get a sense of the real you. Remember, we’re all about creating a welcoming environment, so let that come through in your application!
How to prepare for a job interview at Hush
✨Know the Brand Inside Out
Before your interview, dive deep into Hush's ethos, products, and culture. Familiarise yourself with their style and values, as this will help you articulate how you can embody and promote the brand in-store.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved performance, as this role is all about building a positive team culture from scratch.
✨Demonstrate Commercial Awareness
Be ready to discuss how you would drive store performance and achieve targets. Bring insights on retail trends and how they could apply to Hush, showing that you understand the balance between commercial success and customer experience.
✨Create a Vision for the Store Experience
Think about what a warm and welcoming store environment looks like to you. Be prepared to share your ideas on how to create an effortless customer experience that aligns with Hush’s relaxed and thoughtful approach.