At a Glance
- Tasks: Lead our first high street store, shaping the team and customer experience.
- Company: Female-founded fashion brand with big growth plans and a collaborative culture.
- Benefits: Generous holiday allowance, staff discount, and ongoing development opportunities.
- Other info: Join a diverse team committed to creativity and innovation.
- Why this job: Be part of an exciting journey, building something amazing from the ground up.
- Qualifications: Experience in retail management and a passion for creating positive team culture.
The predicted salary is between 30000 - 40000 € per year.
Hush is a female-founded and female-led fashion brand with big growth plans to double the business over the next few years. Founded over 20 years ago, we’re now stepping onto the high street - opening our first standalone store in Guildford this September. This is a big moment for us. And a rare opportunity to be part of it from the very beginning. We create a beautiful range of women’s clothing and accessories, defined by effortless style, thoughtful design and a relaxed way of living. Our culture reflects that - collaborative, entrepreneurial and grounded in doing things well.
About the role
We’re looking for a Store Manager to lead our very first high street store. This isn’t just about running a store - it’s about building one. From shaping the team, to creating the environment, to defining what the Hush in-store experience feels like day to day. You’ll set the tone from the start. At Hush, it’s not just about what customers buy - it’s how they feel when they’re with us. Calm. Comfortable. At ease.
You’ll lead from the front, creating a warm, welcoming space while driving strong commercial performance. Someone who brings energy and ownership, but does it in a way that feels considered, human and true to the brand. Our store is at its best when the whole team is around, so you’ll be contracted to 40 hours per week, including weekends as part of the flow of store life.
What you’ll do
- Drive store performance to achieve targets, using commercial insight.
- Recruit, develop and inspire a high-performing team. You’ll be accountable for a team of c8, and will be setting up and leading the store from day one, establishing ways of working and team culture.
- Deliver a customer experience that feels effortless, warm and true to Hush.
- Champion the brand in-store, identifying opportunities to elevate experience and engagement.
- Work with the central VM team to maintain visual merchandising standards that reflect the Hush aesthetic.
What you’ll bring
- Strong experience leading and developing teams in a retail environment (Store Manager or a high-performing Assistant Manager ready to step up).
- A natural ability to build a positive, high-performing team culture from the ground up.
- A genuine passion for people, creating an environment where individuals feel confident, supported and motivated.
- Commercial awareness, with an understanding of how to drive performance in a considered, sustainable way.
- A love of product, styling and creating a thoughtful customer experience.
- A calm, confident leadership style with great attention to detail.
- Strong communication and relationship-building skills.
- Energy, positivity and a hands-on approach.
Why you’ll love it here
- A supportive, creative and collaborative culture.
- The opportunity to build something from the ground up.
- Generous holiday allowance.
- Ongoing development and progression opportunities.
- Staff discount and additional perks.
Our commitment
At Hush, we embrace diversity as a strength that drives creativity and innovation. We’re committed to building an inclusive workplace where everyone feels valued, supported and able to thrive.
This is just the beginning. If you’d like to shape what Hush looks like on the high street - we’d love to hear from you. No agencies please.
Retail Store Managers in Guildford employer: Hush
Hush is an exceptional employer, offering a unique opportunity to be part of our first standalone store in Guildford, where you can shape the team and create a welcoming environment from the ground up. Our supportive and collaborative culture fosters personal growth, with generous holiday allowances and ongoing development opportunities, making it a rewarding place for those passionate about fashion and customer experience. Join us in building something special and enjoy the perks of being part of a female-founded brand that values diversity and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Managers in Guildford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hush's ethos, products, and culture. This way, you can show how your values align with theirs and demonstrate your passion for creating a warm, welcoming environment.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on what it’s like to work at Hush. This can give you valuable insights and help you tailor your approach during interviews.
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've built and inspired teams in the past. Hush is looking for someone who can create a positive team culture, so be ready to share your strategies for motivating others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of Hush from the ground up.
We think you need these skills to ace Retail Store Managers in Guildford
Some tips for your application 🫡
Show Your Passion for Hush:When you're writing your application, let your love for the brand shine through! Talk about why you’re excited to be part of Hush and how you connect with our values. We want to see that you understand what makes us unique.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team from day one. Make sure to showcase your experience in building and developing teams. Share specific examples of how you've inspired others and created a positive work culture in your previous roles.
Be Commercially Savvy:We’re looking for someone who can drive store performance. In your application, mention any relevant experience you have with achieving targets and using commercial insight. Show us how you can balance great customer experiences with strong business results.
Keep It Personal and Engaging:Your application should reflect your personality! Use a friendly tone and make it engaging. Remember, we’re all about creating a warm and welcoming environment, so let that come through in your writing. And don’t forget to apply through our website!
How to prepare for a job interview at Hush
✨Know the Brand Inside Out
Before your interview, dive deep into Hush's ethos, products, and culture. Familiarise yourself with their style and values, as this will help you articulate how you can contribute to creating that warm, welcoming environment they’re after.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved performance. This role is all about building a positive culture, so be ready to discuss your approach to team development.
✨Demonstrate Commercial Awareness
Be prepared to discuss how you would drive store performance and achieve targets. Bring insights from your previous roles that showcase your understanding of retail metrics and how you can apply them to elevate Hush’s in-store experience.
✨Emphasise Customer Experience
Think about what makes a shopping experience truly memorable. Be ready to share your ideas on how to create an effortless and enjoyable atmosphere for customers, aligning with Hush's focus on making shoppers feel calm and comfortable.
